CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

NPD Group: Millennials' influence on foodservice industry growing

September 6, 2011

Millennials made more than 13 billion of the 59 billion visits made to foodservice establishments in 2010 and spent $73 billion dollars, according to The NPD…

read now
Five Guys earns top burger in Zagat's 2011 survey

September 5, 2011

McDonald's, Subway and Wendy's were big winners in this year's Zagat's National Fast Food Restaurant Survey, released today.

read now
Fazoli's wants proof that kids love its spaghetti

August 31, 2011

Fazoli's has launched a contest inviting parents to create videos of their children eating spaghetti. The best techniques will win catered lunch for the…

read now
Urbanspoon and Zagat form content partnership

August 30, 2011

Urbanspoon, a mobile restaurant app, has signed a content deal with Zagat, provider of user-generated content, as well as restaurant ratings and reviews.

read now
Boston Market revamps Los Angeles restaurants

August 29, 2011

Boston Market has rolled out changes to its Los Angeles-area restaurants designed to significantly enhance the guest experience.

read now
Commentary: Embracing cross-segment competition

Three tips on how to stand out as casual and fast casual characteristics blur.

read now
Daphne's names surfer Kelly Slater as brand ambassador

August 25, 2011

Phase two of Daphne's California Greek restaurants' re-imaging strategy includes the naming of pro surfer and musician Kelly Slater as brand ambassador.

read now
Social media Part 2: devices and their virtues

Appreciate the immediate feedback provided by your customers' smartphones.

read now
HuHot offering back to school offers

August 24, 2011

HuHot Mongolian Grill is rewarding its loyal guests with two exclusive offers this month to celebrate back-to-school time.

read now
Juice It Up! launches mobile ordering app

August 24, 2011

Juice It Up!, a California-based franchised smoothie and juice bar chain, has launched a mobile ordering application.

read now
Making the location-based marketing connection

Restaurants are learning to leverage social media "check-in" services to reach more customers.

read now
Wingstop expands Freestyle rollout

August 16, 2011

Eleven Wingstop locations in the South Texas Rio Grande Valley will be the latest to receive Coca-Cola's new proprietary fountain dispensing system, the…

read now
FohBoh launches social media guest feedback tool

August 15, 2011

FohBoh, Inc. announced today the release of FOHBuzz SnapShot, a social CRM reporting tool that delivers real-time, guest satisfaction analysis to help make…

read now
Tableside POS is a game changer

by Nate DaPore — President and CEO, PeopleMatter

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is…

read now
Mobile website or app: Which is better for your business?

by Nash Sherchan — VP Marketing, iMediAd Hospitality

The one thing I always get asked about going mobile is whether a restaurant should build a mobile site or mobile app.

read now
You can’t get mustard only here

Always make sure you're in the right place.

read now
Social Media Part 1: Do I know you?

by Lori Walderich — CMO, Top That! Pizza

It's important to know who makes up your social media audience

read now
Starbucks launches redesigned e-commerce site

August 3, 2011

Starbucks has re-launched its digital storefront StarbucksStore.com with a complete redesign to make shopping for coffee, tea and merchandise more convenient.

read now
Camille’s Sidewalk Café latest to rollout iPads

July 28, 2011

Beautiful Brands International has just launched a new initiative with the system-wide rollout of Apple iPads at its new Camille’s Sidewalk Café stores. The…

read now
Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

read now

Showing 1721 - 1740 of 2000



©2025 Networld Media Group, LLC. All rights reserved.
b'S1-NEW'