Making the location-based marketing connection

Restaurants are learning to leverage social media "check-in" services to reach more customers.

Wingstop expands Freestyle rollout

August 16, 2011

Eleven Wingstop locations in the South Texas Rio Grande Valley will be the latest to receive Coca-Cola's new proprietary fountain dispensing system, the…

FohBoh launches social media guest feedback tool

August 15, 2011

FohBoh, Inc. announced today the release of FOHBuzz SnapShot, a social CRM reporting tool that delivers real-time, guest satisfaction analysis to help make…

Tableside POS is a game changer

by Nate DaPore — President and CEO, PeopleMatter

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is…

Mobile website or app: Which is better for your business?

by Nash Sherchan — VP Marketing, iMediAd Hospitality

The one thing I always get asked about going mobile is whether a restaurant should build a mobile site or mobile app.

You can’t get mustard only here

Always make sure you're in the right place.

Social Media Part 1: Do I know you?

by Lori Walderich — CMO, Top That! Pizza

It's important to know who makes up your social media audience

Starbucks launches redesigned e-commerce site

August 3, 2011

Starbucks has re-launched its digital storefront StarbucksStore.com with a complete redesign to make shopping for coffee, tea and merchandise more convenient.

Camille’s Sidewalk Café latest to rollout iPads

July 28, 2011

Beautiful Brands International has just launched a new initiative with the system-wide rollout of Apple iPads at its new Camille’s Sidewalk Café stores. The…

Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

Starbucks continues to take the lead on mobile payments

by James Wester — Editor 1, Mobile Payments Today

Coffee company touts success of its mobile payment program in Q3 earnings call.

Don't call it a comeback: Bennigan's on a roll

by Valerie Killifer — Editor, FastCasual.com

How former Salsarita's president Paul Mangiamele plans to breathe new life into an iconic brand.

Menu Labeling Tips: Part 2

by Betsy Craig — pres, menutrinfo.com

As the country begins to see calories on menus, I have some awesome ideas and tips to make your food and menu items a bit better in the numbers department.

When is a brand good enough?

by Don Fox — CEO, Firehouse of America

By now, most people in the industry have probably digested the results of Consumer Reports magazine's rating of 53 "fast-food chains." I was extremely proud…

Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

Durbin Amendment final rule increases swipe-fee cap

by Kim Williams — Reporter, NetWorld Alliance

The NRA and others have expressed disappointment with the last minute interchange cap fee increase, accusing the Fed of succumbing to the banks' and card…

Fazoli's to offer 99-cent children's meals

July 10, 2011

The Fazoli's restaurant chain has designated the week of July 11 as Kids Week. As part of the festivities, up to two kids meals can be purchased for 99 cents…

How Background Music Can Enhance a Restaurant Brand

Thoughtful restaurant music selection can significantly enhance the customer experience, reinforce brand image and increase sales.

Five ways to integrate your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the store.