by Suzy Badaracco — President, Culinary Tides Inc
Be mindful of where categories were during the Recession and do not stray too far from the familiar.
read nowby Valerie Killifer — senior editor, NetWorld Alliance
As we look back on 2011, several stories and trends stand out among the rest. Here's a look at our top picks.
read nowDecember 15, 2011
Yogurt Mountain LLC has opened its 40th store. The new location is in Huntsville, Ala., marking its 9th in the state.
read nowDecember 14, 2011
Pei Wei Asian Diner is inviting fans to create a Pei Wei passport as part of its recently launched website, PeiWeiMarket.com. The site and Pei Wei passport…
read nowDecember 13, 2011
Firehouse Subs recently rolled out the Coca-Cola Freestyle machine nationwide and, to introduce Louisville, Ky., customers to the technology, the restaurant is…
read nowDecember 8, 2011
HubWorks Interactive LLC, the developer of iPad and mobile ordering systems for the hospitality industry, has announced its recently implemented test…
read nowDecember 6, 2011
It's been one year since Starbucks first rolled out its mobile payment application to more than 9,000 U.S. locations and others around the world. Since its…
read nowDecember 5, 2011
The U.S. restaurant industry entered 2011 in a state of optimism after ending 2010 with two consecutive quarters of one percent traffic increases, but the…
read nowby Valerie Killifer — Editor, FastCasual.com
Even though the holiday shopping season has passed with Black Friday, there are still plenty of opportunities for your employees to make a lasting impression.
read nowWhich Wich Superior Sandwiches used Custom Channels music to match its clientele and improve customer and employee satisfaction.
download nowNovember 22, 2011
With the help of guests across the nation, Corner Bakery Cafe raised more than $268,000 during the 2011 Share Our Strength's Dine Out For No Kid Hungry.
read nowNovember 21, 2011
Fazoli's is anticipating what is predicted to be the biggest Black Friday ever by offering a deal for hungry shoppers. On Nov. 25, customers will receive a $…
read nowNovember 20, 2011
Seattle's Best Coffee, part of Starbucks Corporation, is delivering a perk to those who have to work this Black Friday, Nov. 25: free coffee.
read nowNovember 17, 2011
Garbanzo Mediterranean Grill has announced the launch of its real-time loyalty program. All guest loyalty rewards and points are now loaded directly to Very…
read nowNovember 16, 2011
Boloco has unveiled its new childrens menu at the company's Concord, N.H., and Natick, Mass., locations. The menu will then roll out to other locations in…
read nowby Janet Eden-Harris — CMO & SVP Strategy, Market Force
Food is still the biggest driver of a customer's first impression.
read nowNovember 14, 2011
LivingSocial has launched a test of new food ordering and delivery features as part of its LivingSocial Instant service. Starting today, LivingSocial members…
read nowNovember 13, 2011
Snapfinger, a provider of remote Web and mobile ordering and pre-payment services for the restaurant industry, has launched a new group ordering feature.
read nowby Valerie Killifer — senior editor, NetWorld Alliance
For three days in the later part of October, more than 200 fast casual executives and suppliers came together to discuss issues impacting the segment and the…
read nowNovember 9, 2011
As part of its commitment to evolve and enhance the customer experience with innovative and wholesome products, Starbucks Coffee Company has announced the…
read now