Waking up to late night

As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.

Bruegger's launches annual Children's Miracle Network campaign

October 24, 2012

Bruegger's Bagels' 300-plus locations will donate a portion of proceeds from the sale of its Bottomless Mugs to the Children's Miracle Network Hospitals. The…

Panera emerges as consumers' favorite sandwich chain

October 24, 2012

Panera Bread topped the list of Americans' favorite sandwich chains, according to a national study from customer intelligence solution provider Market Force.

California Tortilla goes for 'Gold' with Discovery Channel promo

October 23, 2012

California Tortilla has partnered with the Discovery Channel to celebrate the season premiere of "Gold Rush" on Oct. 26.

Jersey Mike's hits mobile marketing milestone

October 23, 2012

Jersey Mike's Subs has signed up the 650,000th member of its Shore Points Rewards loyalty program powered by SkyPop's mobile marketing platform. The milestone…

Jersey Mike's loyalty program earns award for innovation

October 10, 2012

Hospitality Technology (HT) magazine has named Jersey Mike's Subs as one of the winners of its 2012 Restaurant Breakthrough Awards.

Restaurant.com debuts verified diner reviews

October 9, 2012

Restaurant.com has added "Verified Diner Reviews" to help consumers find local establishments and share their opinions.

Yogurtland asks guests to submit masterpiece creations

October 9, 2012

Yogurtland is hosting a new "My Masterpiece" contest, where guests have the chance to submit their favorite frozen yogurt creations for a chance to win free…

Webinar: What Winning Brands Do with Online Reviews

Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, you must have a solid strategy…

Smaller chains need mobile, too

by Cherryh Cansler — Editor, FastCasual.com

As consumers become more comfortable with mobile payments, restaurant owners are looking for inexpensive ways to provide them.

MICROS implements Isis SmartTap m-commerce app at restaurants

October 2, 2012

MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, has announced the integration of the Isis…

Wendy's, In-N-Out, Caribou Coffee top Zagat's 2012 list

September 28, 2012

Wendy's and In-N-Out Burger were once again named the top overall chains in this year's Zagat Fast-Food Survey. Both brands were No. 1 in the 2011 survey as…

Tool allows operators to create custom music mixes

September 26, 2012

Restaurant operators looking for a way to provide custom music mixes at an affordable price have a new solution. ReMix, the newest service from business music…

Using social marketing intelligence to enhance customer experience (commentary)

Online conversations are the key to increasing your business.

Social media report: What consumers are saying about restaurants

by Valerie Killifer — senior editor, NetWorld Alliance

Foodservice Social Media Universe keynote speaker Jason Falls highlights who's winning and losing the social media conversation.

Perka integrates social media into customer loyalty platform

September 21, 2012

Perka has added new social media promotion features to its mobile marketing and loyalty platform. The objective is to make it easier for merchants to engage…

Groupon launches service to keep credit card transactions low

September 20, 2012

Groupon has announced the launch of Groupon Payments, a payments service backed by a guarantee to be the lowest cost option for a company’s merchants to accept…

Digital: It's where it's at

 Every year at the Wall Street Journal’s “All Things Digital” Conference, Kleiner Perkins Caufield & Byers’ Mary Meeker presents her compelling “Internet…

Electronic Loyalty Program Boosts Sales

A Dallas sub shop is allowing customers the opportunity to participate in a new loyalty program that tracks purchases and redeems rewards using their own…

Record number of restaurants join No Kid Hungry campaign

September 12, 2012

Share Our Strength's Dine Out for No Kid Hungry, a week-long fundraiser to help end childhood hunger in the U.S., will be held at participating restaurants…