Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

MEDIAPRO deploying animated digital menu boards in restaurants

May 8, 2013

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from…

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

Red Book Connect names CEO

May 2, 2013

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive…

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Supermarket chain taps Ping HD digital signage to improve shopping experience

April 24, 2013

When the Philadelphia-based supermarket chain The Fresh Grocer opened its first New Jersey store, near the campus of Rutgers University, it wanted to upgrade…

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

April 23, 2013

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration…

Bruegger's Bagels marks 30th anniversary with giveaway

April 23, 2013

Bruegger's Bagels is celebrating its 30th anniversary with Three Free Bagel Day as a way to thank its loyal guests and as a fundraiser for Children's Miracle…

Snapfinger app adds more mobile options for restaurants

April 23, 2013

The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables…

Penn Station thanking customers with free fries

April 23, 2013

As a special thank you to its loyal customers, Penn Station East Coast Subs is offering a free small order of its fresh-cut fries to anyone who dines in…

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Robeks deploys personalized, geo-targeted advertising platform

April 16, 2013

Robeks Premium Fruit Smoothies' 108 franchisees began using Silvercrest Advertising's Localized Media Automation Platform (LMAP) this week, with an objective…

Leaf launches POS tablet for limited-service restaurants

April 11, 2013

Limited-service restaurants now have a mobile point of sale unit designed specifically for them. Leaf, a provider of POS systems, business intelligence and…

May symposium will address omnichannel customer engagement technologies

April 7, 2013

The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better…

Case Study: Speeding Up Food Delivery

Table Tracker helped Jason’s Deli shave one whole minute off food deliveries. Read this case study to learn how.

'Global domination' driving CEO of Dickey's Barbecue

by Cherryh Cansler — Editor, FastCasual.com

Roland Dickey Jr. has taken the barbecue chain from 20 to more than 300 units since taking over in 2004.

Case Study: Table Tracker Enhances the Guest Experience at Mia’s

Table Tracker is a table locating system that helps restaurants delivers food faster and enhance the guest experience. See how Table Tracker helped owner and…