Customer Service / Experience News & Media
Dickey's operator debuts second Georgia location
August 4, 2017
Native Texan and Dickey's Barbecue Pit operator Shannon Skains will open his second location in Buford Georgia, according to a press release.
read nowPork & Mindy's debuts menu items, restaurant design
August 3, 2017
Pork & Mindy's was developed by Food Network Star and Executive Chef Jeff Mauro and recently launched a Chicago location, as well as a kid's menu…
read nowBlaze Pizza to debut 4th Boston location
August 2, 2017
Blaze Pizza will open its fourth Boston-area unit on Aug. 3, according to a press release. The location will be opened on Boston University's campus and will…
read nowfresh&co farm effort benefits customers, NY culinary school
August 2, 2017
New York-based fresh&co bought a 35-acre farm, renamed it fresh&co farms, and is growing a variety of produce, poultry and pork for its NYC locations…
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Learning from Chipotle: 4 food safety program guidelines
by Niall Keane — CEO of SynergySuite, SynergySuite
Chipotle has been repeatedly troubled by food safety concerns, causing its stock to drop and its fan base to dwindle. 23 years ago, Jack in the Box faced a…
read nowNando's to open 12th Chicago location
August 2, 2017
South African-Portuguese concept Nando's PERi-PERi will open its flagship Chicago location on Sept. 4, marking the 12 Nando's unit in the area, according to a…
read nowPie Five Plano launching updated restaurant design
August 2, 2017
In an effort to spice up its offering, Pie Five debuted has debuted a new restaurant design in Plano, Texas, and released a 14-inch pizza, wine, wings and…
read nowLocal Leaf to debut NYC location in August
August 1, 2017
Local Leaf expects to bring its lettuce wraps, cups and salads to Manhattan on Aug. 10, according to an article published by Eater. Similar to its competitor…
read nowPie Five debuts mobile app developed by Punchh
August 1, 2017
Pie Five launched its mobile app in partnership with developer Punchh, according to a press release.
read nowGarbanzo to open location on GMU campus
August 1, 2017
Garbanzo Mediterranean Fresh will open a location in George Mason University's Johnson Center Food Court this September, according to a press release.
read nowJuice It Up announces Houston area growth
July 31, 2017
Juice It Up aims to expand its influence in the Houston area via several franchise deals and is planning to open eight to 10 units under development in the…
read nowNando's integrates with Paytronix Rewards platform
July 31, 2017
Nando's PERi-PERi locations in the U.K. and Ireland have integrated the brand's gift card and loyalty program accounts with the Paytronix platform, according…
read nowPanda Express to benefit YMCA on Rossford unit's opening day
July 31, 2017
Panda Express will donate a percentage of the proceeds from its Rossford, Ohio opening day on Aug. 12, according to a press release.
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Self-order kiosks don’t just help big chains, Long Island fast casual learns
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.
read nowTropical Smoothie Cafe announces second Gainesville location
July 31, 2017
Tropical Smoothie Café will open its second Gainesville, Florida location on Aug. 4, according to a press release.
read nowSlapfish swims into East Coast market
July 26, 2017
Slapfish has inked a multi-unit franchise deal for the northern Virginia market, marking the California-based concept's first locations on the East Coast…
read nowJuice It Up ready to move into Sunshine State
July 26, 2017
Juice It Up plans to enter the Florida market and is seeking single and multi-unit franchisees in the state, according to a press release.
read nowDoorDash and GrubHub partner with NCR to streamline logistics
July 25, 2017
DoorDash and GrubHub are tapping NCR's Aloha Platform-of-Sale to more efficiently handle delivery orders and provide a better overall experience in delivery…
read nowDickey's Barbecue Pit puts smoked sausage on Kroger's shelves
July 25, 2017
Dickey's Barbecue Pit's smoked sausage is now available at select Houston-area Krogers as part of the continued partnership between the concept and the grocery…
read nowTeriyaki Madness grew 58% this year
July 24, 2017
Teriyaki Madness saw significant growth, 58 percent, in the first two quarters of 2017, according to a press release.
read nowFeatured Vendor
Jeff’s Bagel Run is a scratch bakery with a simple and delicious menu of bagels, spreads and a full coffee program. The shops are open daily from 6:30 a.m. - 2:00 p.m., allowing operators to schedule on a single-shift model. The simple menu enables the brand to keep excellent and consistent products while maximizing revenue.
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