Customer Service / Experience News & Media
Firehouse Subs beats the heat with H20 for Heroes fundraiser
July 24, 2017
Firehouse Subs will host its sixth annual H20 for Heroes fundraiser on August 5. The event was first created by Phoenix-area franchisees Jerry and Windy…
read nowUrban Table to debut Italian dinner menu
July 24, 2017
Bread & Butter Concepts brand Urban Table is prepping a new Italian-inspired dinner menu to debut August 1, right before its sixth anniversary, according…
read nowEast Coast Wings + Grill celebrates National Chicken Wing Day with freebie
July 24, 2017
The 40th anniversary of National Chicken Wing Day is right around the corner (July 29), and North Carolina-based East Coast Wings + Grill will give guests a…
read nowDickey's opens 2 locations, helps wounded police officer through foundation
July 24, 2017
Dickey's Barbecue Pit has added two locations, one in Colorado Springs and the other in Goodyear, Arizona, according to a press release.
read nowThe Flame Broiler adds another Cali location
July 24, 2017
The Flame Broiler is continuing its California expansion with the recent opening a new unit in the Highland Park area of Los Angeles, according to a press…
read nowAmsterdam Falafelshop debuts in Florida
July 21, 2017
Amsterdam Falafelshop has launched its first Florida location, opening a unit in South Beach, according to a press release.
read nowA sneak peek at Martina hits Instagram
July 21, 2017
Danny Meyer's new fast casual pizzeria concept, Martina, was teased in a July 19 live video on the restaurant's Instagram page, according to an Eater article.
read nowWayback Burgers reports significant half-year growth
July 21, 2017
Wayback Burgers enjoyed significant growth during the first half of 2017, according to a press release.
read nowThe Habit Burger Grill opens 2 Cali locations
July 21, 2017
The Habit Burger Grill has pened one unit in Antioch and another in Inglewood, California according to a press release.
read nowGrabbagreen debuts cutting-edge farm site equipment
July 21, 2017
Grabbagreen is piloting the latest equipment in the restaurant industry, a hydroponic indoor mini farm system, at its location in Coeur d'Alene, Idaho…
read nowPotbelly Sandwich Shop prepping new locations
July 21, 2017
Potbelly Sandwich shop is prepping the debut of two locations, one in Columbia, Missouri and the other in Little Rock, Arkansas, according to a press release.
read nowMOD Pizza taps former Panera, Starbucks exec as COO
July 21, 2017
MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.
read nowToast and Paytronix announce integration
July 20, 2017
Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…
read nowTropical Smoothie Cafe to open 1st Delaware unit
July 20, 2017
Tropical Smoothie Café's first location in Delaware will host a two-day grand opening celebration at the Wilmington store on July 21 and 22, according to a…
read nowChipotle and RZA compose flavorful instrument mixer
July 20, 2017
Chipotle and hip-hop legend RZA have partnered to create SAVOR.WAVS, a sound mixer inspired by Chipotle's ingredients, according to a press release.
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Chipotle class action suits allege brand misled public, investors about food safety measures
July 20, 2017
One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…
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Are kiosks the next step for restaurant-based digital signage?
by Jeff Hastings — CEO, BrightSign
There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach…
read nowMcAlister's opens 13th Virginia location
July 20, 2017
McAlister's has opened its first Northern Virginia location in seven years in Fairfax, bringing the concept's total to 13 in the state, according to a press…
read nowFazoli's opens first Sioux Falls location
July 20, 2017
Brian and Heidi Hagan, of SD Faz I LLC., will open Fazoli's newest location in Sioux Falls, according to a press release.
read nowNoodles & Company releases rewards app
July 20, 2017
Noodles & Company is debuting a rewards program app, NoodlesREWARDS, which lets customers view specialized offers, promotions and the concept's menu, as…
read nowFeatured Vendor
Jeff’s Bagel Run is a scratch bakery with a simple and delicious menu of bagels, spreads and a full coffee program. The shops are open daily from 6:30 a.m. - 2:00 p.m., allowing operators to schedule on a single-shift model. The simple menu enables the brand to keep excellent and consistent products while maximizing revenue.
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