Customer Service / Experience News & Media
The Habit Burger Grill opens 2 Cali locations
July 21, 2017
The Habit Burger Grill has pened one unit in Antioch and another in Inglewood, California according to a press release.
read nowGrabbagreen debuts cutting-edge farm site equipment
July 21, 2017
Grabbagreen is piloting the latest equipment in the restaurant industry, a hydroponic indoor mini farm system, at its location in Coeur d'Alene, Idaho…
read nowPotbelly Sandwich Shop prepping new locations
July 21, 2017
Potbelly Sandwich shop is prepping the debut of two locations, one in Columbia, Missouri and the other in Little Rock, Arkansas, according to a press release.
read nowMOD Pizza taps former Panera, Starbucks exec as COO
July 21, 2017
MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.
read nowToast and Paytronix announce integration
July 20, 2017
Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…
read nowTropical Smoothie Cafe to open 1st Delaware unit
July 20, 2017
Tropical Smoothie Café's first location in Delaware will host a two-day grand opening celebration at the Wilmington store on July 21 and 22, according to a…
read nowChipotle and RZA compose flavorful instrument mixer
July 20, 2017
Chipotle and hip-hop legend RZA have partnered to create SAVOR.WAVS, a sound mixer inspired by Chipotle's ingredients, according to a press release.
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Chipotle class action suits allege brand misled public, investors about food safety measures
July 20, 2017
One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…
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Are kiosks the next step for restaurant-based digital signage?
by Jeff Hastings — CEO, BrightSign
There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach…
read nowMcAlister's opens 13th Virginia location
July 20, 2017
McAlister's has opened its first Northern Virginia location in seven years in Fairfax, bringing the concept's total to 13 in the state, according to a press…
read nowFazoli's opens first Sioux Falls location
July 20, 2017
Brian and Heidi Hagan, of SD Faz I LLC., will open Fazoli's newest location in Sioux Falls, according to a press release.
read nowNoodles & Company releases rewards app
July 20, 2017
Noodles & Company is debuting a rewards program app, NoodlesREWARDS, which lets customers view specialized offers, promotions and the concept's menu, as…
read nowTijuana Flats launches take-home taco kit
July 19, 2017
Tijuana Flats is debuting a take-home family taco meal kit for $31.99, according to a press release.
read nowVeggie Grill expands eastward
July 19, 2017
Veggie Grill will open its first location beyond the West Coast in the Chicago area later this year, according to a press release.
read nowLocali chooses Fransmart to accelerate franchising
July 19, 2017
Locali is partnering Fransmart to take its franchised natural food concept, with an organic-based deli menu, nationwide, according to a press release.
read nowBurgerFi adds a Florida location
July 19, 2017
BurgerFi launched its Boynton Beach, Florida unit on July 17, according to a press release.
read nowFormer NFL tight end opens OK City Pie Five unit
July 19, 2017
Billy Bajema, a former Oklahoma State and NFL tight end, is getting ready to open Pie Five's fifth Oklahoma location and its fourth in the Oklahoma City area…
read nowMcAlister's Deli wants 'Sweet Teas' to win baseball team naming contest
July 18, 2017
Atlanta's Triple-A baseball affiliate is looking for a name, and Famous Sweet Tea-selling McAlister's Deli wants everyone to vote for "Sweet Teas," according…
read nowHopdoddy to open location near Texas A&M campus
July 18, 2017
Hopdoddy Burger Bar will open in Bryan-College Station, adjacent to Texas A&M University, on July 31, according to a press release.
read nowShelly Sun leads investors striving to drive Capriotti's growth
July 18, 2017
Franchising veteran Shelly Sun has joined Capriotti's Sandwich Shop as part of a group of high profile investors, according to a press release.
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