Dickey's Barbecue Pit fires up delivery partnerships

Dickey's Barbecue Pit has partnered with more than 50 delivery services across the United States to ensure guests receive their orders without leaving home. Dickey's Barbecue Pit franchises have partnered with several vendors, including GrubHub, DoorDash, UberEats, Postmates and Amazon, among others, according to a company press release.

Through Dickey's newly redesigned website, guests have the ability to place online orders for what is most convenient to them whether it be delivery through these partners or in-store pickup.

"Folks' idea of convenience has evolved to mean on-demand, making delivery a guest expectation for most restaurants. We are taking measures to ensure its success for our brand and franchises,” Laura Rea Dickey, CEO of Dickey's Barbecue Pit, said in the release. “By offering third-party delivery through dickeys.com as well as our partner's sites, we've extended our barbecue base. Third-party delivery isn't revolutionary, but integrating it seamlessly into our business is unique."

More than 20 delivery vendors have been added since the beginning of 2017, with new partnerships being developed every week, said Renee Roozen, president of Dickey's Barbecue Restaurants.

"We pride ourselves on our ability to utilize technology to best serve our guests," Roozen said. "Third-party delivery vendors allow our owner/operators to continue to focus on Texas-style barbecue and keep delivery costs low, while providing our guests ease in order and delivery."

Topics: Customer Service / Experience

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