CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

read now
Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

download now
Can Pie Five deliver on delivery?

September 19, 2017

Pie Five Pizza Co. is is adding in-house delivery to all U.S. locations, the chain announced today. 

read now
Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The co-founder of Flatbread Grill and an exec from Nextep give advice on how to avoid headaches when deploying kiosks.

read now
Franchising Focus: BurgerFi CEO talks growth, labor, technology

by Cherryh Cansler — Editor, FastCasual.com

CEO Corey Winograd discusses his plans for the brand and how he maintains success.

read now
HP ElitePOS: Retail redefined by design

Transform your retail space with a versatile point-of-sale system that elevates the customer experience and supports your critical business operations. With…

Presented by HP Inc.

download now
Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

read now
3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

read now
The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

read now
Air Canada serving Freshii meals on flights

September 5, 2017

Freshii will serve passegners aboard Air Canada as of Oct. 1. The airline will offer a selection of Freshii's menu items, including its Pangoa Bowl, Fiesta…

read now
Saladworks selects POS system as its omnichannel digital platform

September 5, 2017

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…

read now
Acrelec and Glory to introduce self-ordering, cash- and credit-accepting kiosks

September 1, 2017

Acrelec, a provider of digital kiosk solutions, is partnering with Glory, a provider of cash technology solutions, to introduce a self-ordering kiosk that…

read now
Caliburger’s CEO offers vision for automated restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…

read now
How Jason's Deli boosted e-gift sales by 50%

August 29, 2017

Jason's Deli has reported a nearly 50 percent increase in egift sales since moving its platform to Paytronix, according to a press release. 

read now
Restaurant food supplier links with NCR for cloud POS services

August 24, 2017

NCR Corp. and Performance Food Group Co. have entered into a strategic referral relationship to bring NCR Silver, a cloud-based point-of-sale product, to more…

read now
Former Papa Murphy's CDO: Ask 3 questions before investing in tech

by Will Hernandez — Editor, NetWorld Media Group

As restaurants consider deploying technology, such as a loyalty program, branded app or mobile payments, executives should first consider whether such efforts…

read now
Fazoli's 'Comeback Kid' shares turnaround story at London summit

by S.A. Whitehead — Food Editor, Net World Media Group

"It was ugly," Fazoli's President and CEO Carl Howard exclaimed as he detailed the state of the chain when he arrived to lead it nine years ago. "I mean…

read now
Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

read now
3 ways to measure cannibalization

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to…

read now
Dickey's Barbecue Pit fires up delivery partnerships

August 10, 2017

Dickey's Barbecue Pit has partnered with more than 50 delivery services across the United States to ensure guests receive their orders without leaving…

read now

Showing 601 - 620 of 2002



©2025 Networld Media Group, LLC. All rights reserved.
b'S1-NEW'