CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

Wingstop testing delivery in Chicago

November 7, 2017

Wingstop is testing delivery of its wings, fries and new sides in Chicago following a successful trial in the Las Vegas market, according to a company press…

read now
Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

read now
How 'Netflix and Chill' popularized digital ordering

Paying attention to cultural shifts can help you get ahead of them and continue to deliver excellent customer service online and in-person.

read now
HuHot trying to attract customers with price breaks on sake, beer, wine

October 17, 2017

HuHot Mongolian Grill has begun testing aggressive beer and wine pricing in its 13 company-owned locations. The "1-2-3-4" promotion, aimed at increasing value…

read now
Why Dairy Queen added virtual reality to training program

Dairy Queen's Kim Brastad discusses the use of virtual reality and gamification in the chain's training program.

watch now
Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

read now
5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

read now
Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

download now
Can Pie Five deliver on delivery?

September 19, 2017

Pie Five Pizza Co. is is adding in-house delivery to all U.S. locations, the chain announced today. 

read now
Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The co-founder of Flatbread Grill and an exec from Nextep give advice on how to avoid headaches when deploying kiosks.

read now
Franchising Focus: BurgerFi CEO talks growth, labor, technology

by Cherryh Cansler — Editor, FastCasual.com

CEO Corey Winograd discusses his plans for the brand and how he maintains success.

read now
HP ElitePOS: Retail redefined by design

Transform your retail space with a versatile point-of-sale system that elevates the customer experience and supports your critical business operations. With…

Presented by HP Inc.

download now
Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

read now
3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

read now
The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

read now
Air Canada serving Freshii meals on flights

September 5, 2017

Freshii will serve passegners aboard Air Canada as of Oct. 1. The airline will offer a selection of Freshii's menu items, including its Pangoa Bowl, Fiesta…

read now
Saladworks selects POS system as its omnichannel digital platform

September 5, 2017

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…

read now
Acrelec and Glory to introduce self-ordering, cash- and credit-accepting kiosks

September 1, 2017

Acrelec, a provider of digital kiosk solutions, is partnering with Glory, a provider of cash technology solutions, to introduce a self-ordering kiosk that…

read now
Caliburger’s CEO offers vision for automated restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…

read now
How Jason's Deli boosted e-gift sales by 50%

August 29, 2017

Jason's Deli has reported a nearly 50 percent increase in egift sales since moving its platform to Paytronix, according to a press release. 

read now

Showing 601 - 620 of 2008



©2026 Networld Media Group, LLC. All rights reserved.
b'S2-NEW'