Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

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Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

ShiftPixy launches ghost kitchen incubator

August 12, 2020

ShiftPixy Inc., a California-based gig engagement platform provider, has created a ghost kitchen incubator to help aspiring restaurant operators take their…

Whataburger takes its fare on the road with first food truck

August 7, 2020

Texas fast casual brand Whataburger is celebrating its seventh decade in business by launching its first-ever food truck.

Starbucks swings to fiscal 3Q loss, but sees daylight

by David Jones — Editor, Networld Media Group

July 29, 2020

Starbucks Corp. swung to a fiscal third-quarter loss as the global coffee house continued to deal with the impact of COVID-19, although executives said the…

Uber in talks to buy Postmates for $2.6B: report

June 30, 2020

Uber Technologies Inc., fresh off losing out on a deal to buy meal delivery platform Grubhub, is now in talks to buy rival delivery service Postmates Inc. for…

Chipotle launches digital storefronts for farmers; boost delivery on Grubhub

June 30, 2020

Chipotle Mexican Grill has launched a digital initiative backed by Shopify to create the Chipotle Virtual Farmer's Market. It will allow farmers in the…

Online catering marketplace debuts COVID-smart service

June 19, 2020

ezCater is launching a service, called Relish, that offers employers a safe approach to providing office-based workers with boxed lunches from local…

JustEat Takeaway to buy Grubhub in $7.3B stock deal

June 10, 2020

JustEat Takeaway.com NV agreed to buy Grubhub Inc. in an all stock transaction valued at $7.3 billion, creating the world's largest food delivery platform…

Just Eat Takeaway closing in on merger with Grubhub

June 10, 2020

Just Eat Takeaway.com NV confirmed that it is in advanced negotiations on an all-stock deal to merge with Grubhub Inc., in a statement released this morning. 

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

Pandemic speeds up operational changes at Sweetgreen

by Cherryh Cansler — Publisher, FastCasual.com

Like so many other restaurants around the world, Sweetgreen shifted into crisis mode COVID-19 hit but is now preparing for its version of the "new normal."

[ON-DEMAND WEBINAR]: Converting to Curbside and Delivery: How to Make the Shift and Thrive

In the face of the COVID-19 pandemic, restaurants across the country have been impacted by unprecedented circumstances and the closure of on-premise dining.

Presented by FastCasual.com

Kitchen United opens in Austin

May 21, 2020

Kitchen United, a kitchen-as-a-service company built to serve off-premise dining, has opened a center in Austin, Texas. The facility, referred to as Kitchen…

Fresh Stack Burger Co launches in Chicago

May 15, 2020

The Fresh Stack Burger Co concept, a collaboration from Sean Thomas and Chef Fabio Viviani, is up and running in its first location, in suburban Chicago, and…

NYC Council caps third-party delivery fees

May 14, 2020

The New York City Council voted to cap commissions on third-party food delivery services during the state of emergency, a move that supporters say will provide…

Shake Shack launches 'Shake Shack at Your Shack'

May 12, 2020

Shake Shack is tapping creative agency Circus Maximus to develop a social media initiative in response to changing market conditions.

Buffalo Wild Wings opening 'Go' store model this week

May 12, 2020

Buffalo Wild Wings will open the doors of its first 'Go' restaurant May 13 designed specifically for takeout and delivery orders. The store is located at at…

Umami Burger opens 28th location, 100 more planned

May 8, 2020

Umami Burger is opening the first of five locations in the Middle East, slated for Doha, which will mark its 28th location.

Gusto launches sixth store in Atlanta

May 7, 2020

Gusto is opening its sixth location in Atlanta, Georgia, this time in North Buckhead at 4365 Roswell Road, NE.