October 30, 2020
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As the pandemic surges on, restaurants are finding innovative ways to stay in business, and that means reimagining the customer experience to provide easy contactless options; whether at the table, on the patio, in the drive-thru, curbside or delivery. But what if you don't have a lot of time, money or space to accommodate this need? It's OK, according to this panel's experts, who will share how they incorporated the contactless experience without straining business operations.
Panelists:
• Bill DiPaola | COO | Ballard Brands
• Rich Goodman | Vice President of Operations Services | Firehouse Subs
• Wayne Pederson | Vice President, IT | Fazoli's Restaurant Group
Moderator:
• Dirk Izzo | President & General Manager | NCR Hospitality
Sponsored by NCR