News & Media
Delta, Starbucks brew 'In-Air Coffeehouse' for loyalty members
October 29, 2025
The In-Air Coffeehouse is the first Group Drop event, with more unique experiences planned for next year.
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Epson TrueOrder adds order filtering, customization to simplify restaurant operations
October 29, 2025
Epson has enhanced its TrueOrder Kitchen Display System software, delivering features aimed at helping restaurants streamline operations across complex order…
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MOD Pizza taps Charae Carter Jenkins as VP of marketing
October 28, 2025
MOD Pizza has named Charae Carter Jenkins as its VP of marketing. She will oversee brand strategy, field marketing and integrated campaigns across the…
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How tech is blurring the lines between fast casuals, QSR
The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.
Presented by Elo Touch Solutions, Inc.
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Staffing, food costs force price hikes as restaurants 'control the controllables'
October 28, 2025
U.S. food and beverage operators are relying on technology and diversification to manage a "double squeeze" from rising labor and ingredient costs, according…
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At the Watercooler with Gunpil Hwang
Gunpil Hwang believes robotics and automation can reshape the restaurant experience by making kitchens safer for employees, operations smoother for managers…
Presented by Aniai, Inc.
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Dillas Quesadillas: How husband-wife duo created a fast casual empire
Kyle and Maggie Gordon share how they grew Dillas Quesadillas from a college road trip idea to an 11-unit concept generating over $2 million in average unit…
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Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus
by Mandy Wolf Detwiler — Editor, Networld Media Group
A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…
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How transformational leadership sparks growth, loyalty in the modern workplace
by Jim Knight — Founder & CEO, Knight Speaker
Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…
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Chipotle offering 'Chip-or-Treat' perks
October 24, 2025
Chipotle is also leveraging digital ordering to introduce Build-Your-Own Chipotle, a digital-exclusive family meal. The customizable spread is designed to…
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Einstein Bros growing Houston presence
October 24, 2025
Baker Katz, a Houston-based commercial real estate brokerage firm, has executed seven commercial leases on behalf of Einstein Bros. Bagels, strengthening the…
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SeoulSpice Korean Kitchen hires former Starbucks, Chipotle leaders
October 23, 2025
SeoulSpice Korean Kitchen, a Washington, D.C.-based fast casual chain, announced a significant expansion of its c-suite and executive team today, welcoming…
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Marketing experts weigh in: Winning Gen Z, millennials in uncertain times
Kayla Dillon, fractional CMO of Common Table Services, and Shoshannah DiDomenico, senior marketing manager of Scooter's Coffee, discuss winning Gen Z and…
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6 Top Slack Alternatives
Restaurant teams need an intuitive, simple work chat that you don't need to be tech-savvy to use. If you’re looking for a Slack alternative that’s actually…
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The Hidden Risk of Sharing Phone Numbers in Your Restaurant's Group Chat
Sharing personal numbers exposes team members to harassment, blurs professional lines, and creates major legal risks. Discover how to protect your staff and…
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Honeygrow opening 4 Jersey locations
October 22, 2025
Honeygrow, specializing in customizable stir-fries, salads and honeybars, is expanding its New Jersey footprint with the signing of five leases, bringing its…
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Smoothie King reports accelerated Q3 growth, menu innovation
October 22, 2025
Smoothie King reported strong growth and strategic menu expansion in the third quarter of 2025. It secured 32 store commitments in Q3, including multi-unit…
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Why closing pickup-only stores is not a 'retreat' for Starbucks
by Craig Miller — Author, M5 Alliance
The company recognized that convenience without connection risks eroding the brand's differentiated value and hard-earned loyalty. By 2026, all 80 to 9…
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The expert advantage: unlock the power of your growth
by Kathleen Wood — Founder, K. Wood Partners
Investing in the right external and internal experts is crucial for business leaders, not just for accelerating growth but also for building wealth and…
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Starbucks pilots assistant manager role
October 22, 2025
Starbucks is making a significant investment in store-level leadership with a pilot program for a dedicated assistant store manager role in North America…
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