3 tech-savvy ways to ease restaurant labor costs

by Eran Hollander — Chief Product Officer, HungerRush

Restaurants that embrace a tech-first mindset aren't just keeping up; they're gaining the clarity and control needed to manage labor costs, empower their…

Chipotle opens event space in Ohio

June 4, 2025

Chipotle has opened a meeting and event space called The Pepper Training Center inside its Restaurant Support Center in Columbus' Downtown Arena District at…

Amid Tech Adoption and Labor Strains, AgozTech LLC Helps Restaurants Boost Efficiency with Rugged POS Accessories

As quick-service restaurants continue to modernize with mobile ordering, handheld POS tablets, and curbside delivery tools, many operators face a growing but…

Salad House taps Bikky for data-driven growth

June 3, 2025

Salad House, a health-focused franchise, is deploying the Bikky customer data platform for data-driven growth.

From Founder to franchisee: How Chronic Tacos built a Brand still breaking through

In this episode of Founderology, I sit down with Randy Wyner, Founder and franchisor of Chronic Tacos, and Caleb Walker, multi-unit franchisee and…

Ziggi's launching dirty soda in all stores

June 3, 2025

After a 5-month pilot, Ziggi's Coffee, a specialty franchised coffee concept based in Denver, is launching its Dirty Soda lineup nationwide on Tuesday. The…

Five Guys and CloudKitchens Launch New Partnership

Starting June 3rd, Five Guys will be serving their handcrafted burgers and fries in a ghost kitchen in San Francisco, CA.

SMG launches Ignite®, AI-native Unified Experience Management® transforming how brands act on experience data

The only AI-native platform purpose-built for smarter, faster decisions

Why designing experiences earlier matters

Fostering a positive experience doesn’t start with an interaction, it starts in the design phase. Discover what that means, why it matters, and how it leads to…

How to keep profits high under pressure

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.

Pokeworks levels up summer drink menu

June 2, 2025

Pokeworks is rolling out a refreshed lineup of signature drinks in partnership with Botrista, a provider of automated craft drink technology.

Burger Patch rolls out 2019 pricing

June 2, 2025

Sacramento, California-based Burger Patch, known for its vegan offerings, is launching the "Eat Like it's 2019" campaign today, offering retro pricing on…

Last call: Nominations closing soon for 2025 Perfect Pitch

June 2, 2025

Nominations close June 8.

Dave's Hot Chicken lands majority investment from Roark

by Cherryh Cansler — Editor, FastCasual.com

June 2, 2025

The company's valuation is $1 billion.

Wayback taps mystery shopping platform to manage customer data

May 30, 2025

Wayback Burgers is partnering with Reality Based Group, a tech-enabled video mystery shopping firm, to improve customer service, operational efficiency and…

5 reasons we built Ignite®

Meet Ignite. SMG’s AI-native platform built to unify brand, customer, and employee experience data. It’s smart, scalable, and designed to help brands move…

4 standards for effective AI

How to evaluate AI tools to get better XM insights, faster

Presented by Service Management Group

The blueprint for exceptional customer experiences

Your playbook for designing customer experiences that meet rising expectations

Presented by Service Management Group

The anatomy of a successful employee experience

Learn practical ways to design an employee experience that improves culture, loyalty, and performance. Read our guide to see how intentional employee…

Presented by Service Management Group

The anatomy of a successful brand experience

Practical tips to shape every touchpoint into a consistent, memorable experience

Presented by Service Management Group