Features
ICX Summit: Brand leaders to share e-commerce excellence insight
by Mandy Wolf Detwiler — Editor, Connect Media
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…
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Will SocialBites Food Hub reimagine fast casual?
by Cherryh Cansler — Publisher, FastCasual.com
Featuring multiple restaurant brands, indoor and outdoor gathering spaces, interactive decor, weekly entertainment programming, a full bar, and private event…
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ICX Summit: Future of retail with Steven King
by Daniel Brown — Editor, Networld Media Group
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…
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How to transform your food truck with battery systems
by Bradley Cooper — Editor, Connect Media
A webinar by Joule Case examined how food trucks can transform their business by ditching generators and adopting battery systems.
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Breaking bread and biases: Why restaurants (still) need more female voices
by Cherryh Cansler — Publisher, FastCasual.com
The Fast Casual Executive Summit is hosting the panel "Breaking Bread and Biases: Empowering Women for Fast Casual Leadership," featuring women leaders…
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Why former Tropical Smoothie CEO is picking up pickleball
by Cherryh Cansler — Publisher, FastCasual.com
The Pickle Pad, which recently signed a franchise deal to open in Phoenix, is seeking more franchisees to help grow its footprint throughout the U.S.…
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Balancing the human touch with AI — a Q and A with Marbue Brown
by Daniel Brown — Editor, Networld Media Group
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…
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How to scale up restaurant brands
by Bradley Cooper — Editor, Connect Media
It's one thing to have a great solo concept, it's quite another to scale up that concept into a franchise. A panel at the Restaurant Franchising and Innovation…
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Nekter, Taziki's take home 'tech-related' Top 100 awards
by Cherryh Cansler — Publisher, FastCasual.com
L&L Hawaiian and Original ChopShop also received awards for technology deployments.
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Winning at the franchising game
by Bradley Cooper — Editor, Connect Media
How do restaurants succeed at the franchising game? A panel at the Restaurant Franchising and Innovation Summit shared some key strategies.
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IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit
by Mandy Wolf Detwiler — Editor, Connect Media
Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…
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Big Chicken takes top honors at Fast Casual Top 100 gala
by Cherryh Cansler — Publisher, FastCasual.com
Over 240 fast casual executives attended the gala to find out their rankings.
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How to make data your restaurant superpower
by Bradley Cooper — Editor, Connect Media
How can restaurants utilize all of their data and turn it into their superpower?
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6 must-haves for your restaurant's loyalty program
by Cherryh Cansler — Publisher, FastCasual.com
Noodles and Co, Mooyah, Clutch Coffee and Hyve execs discuss why successful loyalty platforms feature 1. Ease of use. 2. Engaging offers and new…
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How e-tips can increase restaurant profitability
by Bradley Cooper — Editor, Connect Media
It's no secret restaurants are struggling with profitability. Is e-tipping the secret sauce to boost revenue?
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FastCasual producing restaurant catering workshop with Erle Dardick’s OPGA
by Cherryh Cansler — Publisher, FastCasual.com
The Restaurant Catering Workshop will provide a blueprint for restaurant operators focused on catapulting catering sales.
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ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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Newk's developing cost-efficient prototype, elevating menu
by Cherryh Cansler — Publisher, FastCasual.com
Since being acquired last year by FSC Franchise Co., the parent company of Beef 'O' Brady's and The Brass Tap, Newk's Eater is developing a more cost-effective…
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ICX Summit celebrates 8th year this September
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.
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Nekter co-founder reveals growth strategies, leadership tips
by Cherryh Cansler — Publisher, FastCasual.com
Alexis Parra, co-founder and chief visionary officer of Nekter Juice Bar, discusses how the industry has changed over the past decade and her vision for the…
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