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Features

Ghost kitchens feeding revenue stream for virtual food brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ghost kitchen offers an opportunity for companies already operating a kitchen to expand delivery sales to include 'virtual' food brands. Sisto Perez, of…

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BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

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Coffee outlook: Demand strong despite faltering consumer confidence

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers still want to spend money on coffee, but some product preferences are changing and external macroeconomic factors are concerning.

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Executive perspectives: restaurant experts offer advice for operators

by Daniel Brown — Editor, Networld Media Group

Bryce Fluellen shows how Everytable's unique franchising model tackles food insecurity, builds communities and fuels growth/profits; Blaine Hurst of Blaine…

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Hiring and retention trouble? Invest in your people!

by Daniel Brown — Editor, Networld Media Group

A panel at Restaurant at the Franchising Innovation Summit discussed issues around hiring/retention and the value of investing in employees in pay, benefits…

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Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

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Food Truck Operator names 'Food Trucks to Watch’ in 2023

The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the…

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Checkout-free market brings convenience, incremental sales to Dave & Buster’s

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dave & Buster's in Hollywood, Florida, teamed with The Coca-Cola Co., and Zippin to deploy a store-within a-store concept to allow guests to buy food and…

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Why Slapfish founder created a seafood chophouse

by Cherryh Cansler — Editor, FastCasual.com

Celebrity Chef Andrew Gruel, who founded Slapfish and sold it last year, has returned his focus to seafood dining with the opening of the Calico Fish House — a…

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3 ways to build a profitable restaurant by staying true to your values

Norman Wu, CEO and co-founder of Conscious Hospitality Group, which owns Just Poké, describes how he doubled the brand's presence while paying higher wages…

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FastCasual's Top 10 most-read stories of 2022

by Cherryh Cansler — Editor, FastCasual.com

Readers were most interested in well-established brands moving into new markets. News about Dave's Hot Chicken, for example, entering South Carolina and…

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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology is playing a big role in providing a robust digital customer experience.

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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.

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Mothers know best: How Heritage Eats founders became 'taco purists'

by Cherryh Cansler — Editor, FastCasual.com

The founders of Heritage Eats are opening Mothers Tacos, a fast casual brand in California serving Mexico City-inspired tacos.

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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

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How former Wall Streeter created a 25-unit smoothie brand

by Cherryh Cansler — Editor, FastCasual.com

Baya Bar has 25 locations and will double nationally over the next 18 months.

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Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

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Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

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