P.F. Chang's, Shipley Do-Nuts, WOWorks, Oath Pizza share ways to lure multi-unit operators

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Franchisors need strong listening and communication skills, as well as a strong brand foundation, when looking to partner with multi-unit franchisees.

Focus Brands, Wing Shack, Jamco leaders talk data control, loyalty strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Regaining control of data is paramount for restaurant brands after two years of data collection being in the hands of third-party delivery partners.

Sweet Paris relying on female-dominated team to fuel growth

by Cherryh Cansler — Editor, FastCasual.com

Allison Chavez, co-founder of Sweet Paris, a Texas-based chain of 11 crepe shops, is ready to grow her concept with a little help from other female leaders.

Taco Del Mar ready to grow with local focus, great food

by Mandy Wolf Detwiler — Editor, Networld Media Group

Taco Del Mar once had upwards of 300 stores. Now, wth just under 100, and new ownership, the brand is eager to grow with a local focus and great food.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Networld Media Group

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Chick-fil-A, P.F. Chang's, IHOP leaders share tips for successful franchisor-franchisee connection

Top restaurant brands offer insight on what factors are critical in developing a successful franchisor-franchisee relationship.

Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Fast casual brands conquering 'the munchies'

by Cherryh Cansler — Editor, FastCasual.com

Although not a official holiday, April 20 has a special place in the hearts of marijuana lovers around the world, with many celebrating it each year. Fast…

Cowboy Chicken, Fazoli's, CKE Restaurant leaders offer insight on reducing labor shortage pains

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence technology is proving to be a panacea to the restaurant industry’s labor challenges while also presenting a consistent way to drive…

Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.

Examining alternatives to raising menu prices

by Mandy Wolf Detwiler — Editor, Networld Media Group

In the second part of a two-part series on raising prices, we examine how much is too much and potential alternatives to increasing prices.

How Oath Pizza's refresh is modernizing its operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Oath Pizza was founded in 2015 and is already undergoing a rebrand. Learn what's behind the brand refresh and how it will affect the company's future.

How to determine when it's time to boost menu prices

by Mandy Wolf Detwiler — Editor, Networld Media Group

In part one of a two-part series, we take a look at making the decision to raise prices and how to do so without losing the customer base.

Wow Bao leader talks career growth, how ghost kitchens can drive success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a…

Savannah Seafood Shack boiling nationwide

The restaurant, which has been featured on the Cooking Channel, Food Network and the Travel Channel, is scouting for locations in the the top 40 media markets…

FAT Brands CEO denies fraud allegations, looks forward to growth

by Cherryh Cansler — Editor, FastCasual.com

Andy Wiederhorn said his lawyers will prove his innocence and that FAT Brands is growing strong.

Fazoli's names president as Carl Howard retires

by Cherryh Cansler — Editor, FastCasual.com

Doug Bostick, who has been with Fazoli's for the past 21 years, will serve as president and shares his plans for growing the brand.

How 1 brand is changing the 'face' of barbecue

by Dan Hyman

Sonny’s BBQ pitmasters are bringing more women to the industry.

Sweetgreen CEO sees 'clear runway' for 1,000 locations by 2030

by Cherryh Cansler — Editor, FastCasual.com

Sweetgreen's shares were up 17% Thursday after the Los Angeles-based company reported that revenues were up nearly 40% and that same-store sales increased 63…

3 Ways to future-proof your restaurant tech stack

by Paul Radley — Marketing Manager, Qu POS

It’s clear that a digital transformation is no longer a "nice to have" but a necessity for future viability, and winning restaurants in the post-pandemic…