Survey: 84 percent more likely to return to retailers with loyalty programs

November 12, 2013

Nearly 60 percent of global respondents said that loyalty programs were available where they shopped, and of those, 84 percent said they were more likely to…

Vine vs. Instagram Video: Which platform is best for restaurants?

by Cherryh Cansler — Editor, FastCasual.com

Video marketing may be the future of social media.

Demand for spicy food on the rise

November 7, 2013

A new report from market research firm Technomic shows that most consumers are willing to try a new menu item with an "innovative flavor," and are more likely…

Fiesta Group reports strong Q3 results

November 6, 2013

Revenues are up for Fiesta Restaurant Group, parent company of Pollo Tropical and Taco Cabana. The chain reported that total revenues increased 9.8 percent to…

Soup's on: Sales up across foodservice industry

November 5, 2013

After several years of servings declines at restaurants and other foodservice channels, soup is on the rebound with U.S. consumers, reports The NPD Group.…

Report: Americans consuming more fruit, yogurt

November 1, 2013

Americans are shifting to healthier diets, which has helped to stabilize obesity levels, according to global information company, The NPD Group. NPD's 28th…

Report shows increase in hourly job hunters

November 1, 2013

Hourly job seekers are back on the hunt. According to a new Q3 report from Snagajob, there was a 4 percent increase in the number of job seekers who…

Sales, traffic fall across restaurant industry in September

October 31, 2013

As a result of softer sales and traffic levels and restaurant operators' dampened outlook for the economy, the National Restaurant Association's Restaurant…

Franchise Business Index shows slowed growth

October 31, 2013

Growth of the Franchise Business Index slowed as the component measuring employment in franchise-intensive industries showed no monthly gain for the first time…

Social Commerce: The New Internet Frontier

People have been recommending products to friends through social media for years, but social commerce will give users the opportunity to make direct, one-click…

Take care of your customers

Kelly Roddy, CEO of Schlotsky's, was part of the CEO panel during the recent Fast Casual Executive Summit in New Orleans. He said that operators are currently…

Developing menus with Millennials in mind

Watch the video to learn what Millennials expect from restaurants.

NRA: Customers want mobile technology as part of dining experience

October 25, 2013

New research from the National Restaurant Association, and presented this week at the Restaurant Innovation Summit in Denver, shows that customers want to…

Online food orders up 10% during NFL season

October 24, 2013

GrubHub's newly released analysis of 2012 and 2013 data reveals that online food orders jump by about 10 percent during NFL games.

Restaurants expected to post 3.2% job growth in 2013

October 23, 2013

The restaurant industry is expected to finish 2013 with a job growth rate of 3.2 percent. This is according to new analysis from the National Restaurant…

What's the state of the Fast Casual industry?

The Fast Casual State of the Industry analyzes several topics, including menu trends and workforce and business strategies.

Entrepreneurial growth slow but steady, survey finds

October 22, 2013

Entrepreneurs are making slow but steady progress toward growth, according to the Fall 2013 American Express OPEN Small Business Monitor. The research suggests…

Millennials want to help your brand share its story

by Alicia Kelso — Editor, QSRWeb.com

The 80 million-strong Millennial demographic currently accounts for about 21 percent of all consumer spending.

Study: Hispanic signatures overtake burgers on American dinner tables

October 18, 2013

The U.S. Census suggests the Hispanic population will grow 34 percent by 2020 and the trend is heavily influencing the foodservice industry. According to new…

Snacking daypart opportunities vary across the globe

October 17, 2013

How and when consumers eat and drink between meals varies in Brazil, Russia, India, Mexico and China, as well as the U.S., according to a new study from The…