Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

Dickey's BBQ hoping social media contest inspires Elf on the Shelf photos

December 7, 2016

It's that time of year again, and Dickey's Barbecue Pit is using social media to host its Big Yellow Cup contest and to celebrate the season, according to a…

Does Domino's offer a better mobile experience than Starbucks?

December 7, 2016

While Starbucks is usually top of mind when it comes to a best-in-class mobile experience, it came in second place to Domino's this year, according to DMI…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.

El Pollo Loco debuts mobile ordering app

December 1, 2016

El Pollo Loco's online ordering platform and mobile app, developed in partnership with Olo, has officially launched. According to a press release, it includes…

Villa taps Lauren Liuzzi for digital marketing position

November 29, 2016

Lauren Liuzzi will be Villa Restaurant Group's new communications and digitial marketing strategy manager, according to a press release.  

Fast Casual Summit: 5 lessons learned from m-commerce innovators

by S.A. Whitehead — Food Editor, Net World Media Group

Why restaurants must "adapt to mobile commerce or die."

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything…

Bridg releases enhanced CRM

November 22, 2016

Bridg announced a new customer relationship management solution, which combines disparate customer data silos, according to a release. Bridg Enhanced CRM…

McDonald's hoping tech upgrades will level playing field with fast casuals

by Cherryh Cansler — Publisher, FastCasual.com

After a successful pilot of the chain’s "JustForYou experience" at 500 revamped U.S. restaurants in New York, Florida and Southern California, McDonald's has…

Mobile payments + loyalty programs = a millennial magnet

Entice and capture millennials and you simultaneously attract the larger overall audience. That's why restaurants need mobile payments and loyalty programs now.

Buffalo Wild Wings names new CIO

November 16, 2016

Buffalo Wild Wings has named Santiago Abraham its new chief information officer, effective Dec. 5. He will oversee the brand's technology strategy, policies…

5 labor alerts every restaurant manager should receive

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

The data your restaurants produce will always be able to show you what is going on if you use it properly.

New partnership gives restaurants traceability tool to ensure regulatory compliance

November 11, 2016

FoodLogiQ and WQS Food Verification are partnering to pair auditing with cloud-based supplier management and traceability in a single platform to help…

POS checklist: 6 must-haves of a solid solution

Choosing an integrated POS system tailored to the restaurant vertical comes with several key advantages, and options do not necessarily have to be costly.

London's Yo! Sushi upgrades POS system

November 2, 2016

YO! Sushi, based in London, has rolled out an upgraded POS system from NCR Corp. in its 91 restaurants across the U.K., U.S., Ireland, Norway, Denmark, Saudi…

Whataburger launches app that rewards

November 2, 2016

Whataburger has launched a new free mobile app yesterday designed to provide customers added benefits each time they order from the chain, according to a news…

Toast POS introduces inventory solution

November 1, 2016

Toast Restaurant POS has released Inventory, a platform that manages inventory and automatically generates a variance report for restaurateurs.

Virtual reality tool helping restaurants develop digital content

October 27, 2016

Coates Group, a provider of kiosks, digital merchandising software and digital drive-thrus, has introduced a virtual reality tool to allow brands to physically…