The 3 Cs of restaurant growth revealed

by Elizabeth Friend — Strategy Analyst, Euromonitor International

The Chinese market, chicken concepts and coffee chains will drive industry growth this year.

How well do you mitigate risk? Learn from those who have been there

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies face a new set of risks in today's marketplace due to new technology. The need to manage human resources remains as critical as ever.

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Sicom Systems inks acquisition of QSR tech provider RTI

April 21, 2017

Sicom Systems Inc., a provider of menu boards and restaurant POS technology, has acquired RTI, a QSR and fast casual restaurant technology company. Sicom plans…

How technology communication will spark a restaurant revolution

Connecting POS systems, apps and ordering systems with one another is now possible, but very few systems can integrate smoothly. That's where the concept of a…

Mobile Vending University helps prepare food truck owners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…

How technology can improve ROI of maintaining foodservice equipment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in…

3 ways technology can lower food costs

by Niall Keane — CEO of SynergySuite, SynergySuite

With timely insights, restaurants can optimize processes, make better decisions, and save time and money

ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

Panel puts franchise marketing under the microscope

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…

Why restaurant execs ditching old-school training for video-based methods

Employee training was one of the most talked about topics at the Restaurant Franchise Innovation Summit 2017 in Dallas. The most important thing I heard…

Potbelly lures mobile app users with a tasty treat

April 4, 2017

Potbelly Sandwich Shop last week officially launched its mobile app, which features payments, order-ahead capabilities and rewards. 

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

C-Speak: PDQ president using tech to get rid of the back office

PDQ President Steve Erickson and David Cantu, co-founder of HotSchedules, discuss how the brand uses technology to control operations and deliver better…

Olea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants

March 29, 2017

Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…

Toast partners with Punchh restaurant marketing cloud to improve customer engagement

March 29, 2017

Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

4 ways your restaurant staff is stealing from you

Opportunities for theft will depend on the operations and setup of your restaurant, but if you think like a thief, you're more likely to recognize and prevent…