Details, Details, Details

by Don Fox — CEO, Firehouse of America

The restaurant business is all about paying attention to the details. And when it comes to the details, there are two rules to keep in mind:

Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

MacDonald appointed Quiznos CEO

October 11, 2010

Quiznos has announced the appointment of Greg MacDonald as CEO of Quiznos worldwide. MacDonald succeeds former CEO and Quiznos founder, Rick Schaden, who will…

Newk's Express Café chooses Hot Schedules for labor management

October 5, 2010

HotSchedules has signed a deal with Newk's Express Café to provide labor management solutions to all 27 Newk's locations. The deal was signed after a…

Boston Market rebrand gets systemwide boost

October 4, 2010

In the wake of an overall company transition, Boston Market has announced the launch of a nationwide rollout of upgrades and new menu items created to…

All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

Fatz Café operator partner up for Good Neighbor award

September 22, 2010

Fatz Café’s operating partner Bruce Dressler, the Irmo, S.C., franchise owner, has been named a finalist for the National Restaurant Association’s 201…

Jimmy John's employees stage massive protest

September 19, 2010

Jimmy John's employees in Minneapolis have picketed the store in an effort to receive increased wages and better labor practices.

Top 10 ways to motivate your managers

Your managers are the eyes and ears of your restaurant. Keep them motivated with these 10 simple steps for continued high performance.

Remember your first boss?

by Don Fox — CEO, Firehouse of America

Do you remember your first boss? Of COURSE you do. That person holds a unique place in your personal history. Be it a source of inspiration, perspiration, or…

Bridging the gaps

by Valerie Killifer — Editor, FastCasual.com

When I was in the fifth grade, I had a classmate who was completely obsessed with Prince and the Revolution. When Purple Rain was released in 1984, he watched…

Panera Bread selects TMx Enterprise labor management solution

September 12, 2010

TimeManagement Corporation has signed an agreement with Panera Bread to license the TMx Enterprise 5 solution, a labor scheduling software product, after a…

Planning store layouts? Consider the recycling and composting trend

by Kim Frankovich — VP of Sustainability, Solo Cup Company

As I travel the country, I see more and more operators, universities, airports and hotels collecting recyclables and compostables. If you’re planning new…

Planet Smoothie names Bonnie Rhinehardt as new president

August 30, 2010

Planet Smoothie LLC has named Bonnie Rhinehardt as its new president. Rhinehardt assumed the role of president August 23, and is responsible for overseeing all…

Greatness: Accelerating the Recovery, Part III

By Dale Furtwengler

Payroll savings in the kitchen: Worth the risk?

by Carolyn Richmond — Partner, Fox Rothschild

With businesses facing continued economic uncertainty, the pressure to find cost savings is greater than ever.  Undeniably, cutting down on overtime costs is…

Petrus Brands names new CFO

by

August 17, 2010

Petrus Brands, the parent company of Shane's Rib Shack and Planet Smoothie, has named Carl Jakaitis as its new chief financial officer. Jakaitis assumed the…

Will PeopleMatter change the future of HR tech?

by Valerie Killifer — senior editor, NetWorld Alliance

A pending software launch could change how restaurant operators interface with the employee management cycle.

When it's time to hire, look for learners

by Michael Harms — Sr. Business Analyst, People Report - Black Box Intelligence

Odds are you’ve never met my mother. That’s too bad. Think Betty White with darker hair. My mom is one of the sweetest people you’ll ever meet and her cinnamon…

Quiznos preps for international expansion

August 8, 2010

Quiznos today announced its plan for global growth, an initiative that entails opening new stores in about 15 more countries and territories within two years.