Wingstop ready to tackle Super Bowl Sunday

January 25, 2011

Wingstop will stock up on staff and supplies for Super Bowl Sunday, Feb. 6, as the chain prepares for its busiest day of the year.

Chipotle fires hundreds of illegal workers

January 20, 2011

Chipotle Mexican Grill has fired a substantial number of the 1,200 employees at its 50 Minnesota restaurants after a federal immigration audit by the U.S.

NRA launches 'America Works Here' campaign

January 19, 2011

The National Restaurant Association has launched its "America Works Here" campaign that will help educate opinion leaders, policymakers, and their staff…

Massachusetts restaurants prep for food allergy law

January 12, 2011

As of Feb. 1, all Massachusetts restaurants will be required to have a certified food protection manager on staff.

Panda Restaurant Group picks talent management provider

January 6, 2011

Panda Restaurant Group Inc. has tapped Taleo Corporation to provide its on-demand talent management solutions for recruiting, onboarding, assessments and…

Popeyes commits to NRA ProStart program

January 3, 2011

The National Restaurant Association Educational Foundation’s (NRAEF) fundraising initiative has officially kicked off, benefiting its ProStart program, a…

Boston Market enters final phase of nationwide upgrade

December 15, 2010

As Boston Market enters the final stage in its nationwide rollout of upgrades, the restaurant chain has announced the launch of changes and new menu items in…

Tis the season: Use holiday staff to build customer loyalty

If there ever was a time of year to invest in wowing guests, the holidays are that time.

Boloco to unveil PeopleMatter Hire

December 6, 2010

Boloco has announced that it will implement PeopleMatter Hire to help find, hire and manage its workforce. Boloco will deploy the PeopleMatter…

Smashburger event recognizes franchisees

December 2, 2010

Smashburger recently held its inaugural franchisee conference in Denver, honoring franchisees for achievement, commitment and excellence.

Holiday business crime prevention tips

Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to…

McAlister’s Deli founders find second-time success

by Valerie Killifer — senior editor, NetWorld Alliance

Nine years after the sale of McAlister's Deli, the Newcomb family gains ground with Newk's Express Café.

Starbucks' changing corporate culture

November 10, 2010

A new article by Reuters has questioned the new corporate culture of Starbucks and its impact on store-level employees.

Jimmy John's employees reject unionization

by Valerie Killifer — senior editor, NetWorld Alliance

October 24, 2010

Nearly 200 Minneapolis-based Jimmy John's employees voted down Friday an effort to unionize.

Fazoli’s caps year of growth with Wal-Mart pilot

by Valerie Killifer — senior editor, NetWorld Alliance

Over the past three years, Lexington-based Fazoli’s and its team of veteran executives have worked hard to overcome the chain’s once downward slide. But since…

Jimmy John's employees get ready for union vote

October 20, 2010

Employees at several Minneapolis locations are expected to vote tomorrow on whether to unionize.

Five Benefits of Single-Shift Employee Training

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

Boston Market takes system revamp to Houston, Cleveland, Tampa

October 19, 2010

Boston Market has announced its new service standards, design and menu updates next will roll out into the Houston, Cleveland and Tampa markets.

Setting boundaries for social networking in the workplace

by Carolyn Richmond — Partner, Fox Rothschild

With each passing day, social networking becomes further ingrained in our personal and work lives. The benefits of social networking in the workplace can be…

2010 Fast Casual Summit Presentation: Armed & Dangerous

Armed & Dangerous: Buildinng Brand Leaders of the Future highlights how restaurant operators can use their employees and customers as their biggest brand…