Smashburger to open in Sacramento, announces new hire

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February 18, 2010

Smashburger has announced it will open five new locations in the Sacramento area over the next two years.   "We are thrilled to bring Smashburger to the…

Gandolfo's deli lands Moe's co-founder as new COO

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February 15, 2010

Former Moe's Southwest Grill co-founder and Raving Brands executive Seth Salzman has been named Gandolfo's New York Delicatessen's new chief operating officer…

Tropical Smoothie Cafe adds dietitian

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February 9, 2010

Tropical Smoothie Café, a tropical-themed smoothie and sandwich chain with more than 285 locations, announced in a release that registered dietitian Darcie…

Einstein Noah names Rhonda Parish as general counsel

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January 25, 2010

Einstein Noah Restaurant Group has appointed Rhonda J. Parish as chief legal officer and secretary, effective immediately. Parish succeeds Jill Sisson, who had…

Carrols Restaurant Group announces new executive marketing positions

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January 18, 2010

Carrols Restaurant Group Inc. announced in a statement that it has added two senior marketing professionals to the company.   Todd Coerver, formerly vice…

Wingstop restructures management team

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January 7, 2010

In addition to celebrating 25 consecutive quarters of positive comp store sales, opening its first international restaurant in Mexico City and becoming the…

The brains behind the brands

by Valerie Killifer — senior editor, NetWorld Alliance

Fast casual executives are known for blazing new trails. But who are the five to watch in 2010?  

Starbucks signs National Labor Relations Board settlement

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December 30, 2009

Starbucks has signed a settlement over three charges from National Labor Relations Board, according to an article in the Seattle Times.   As part of the…

Seattle's Best Coffee names new VP of Franchise Development

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December 10, 2009

Seattle's Best Coffee announced today that John M. Wuycheck has been named vice president, Franchise Business Development.   In this position, Wuycheck will…

The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

Webinar: Workforce Management and the Economic Recovery - Are You Ready?

Now that economic data shows the recession is ending, restaurateurs can look forward to brisker business. But with more customers comes the need for more…

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Shopping for Data, Training to Improve

Mystery shopping is just the starting point for a workforce improvement plan that includes training and incentives.