Jimmy John's employees get ready for union vote

October 20, 2010

Employees at several Minneapolis locations are expected to vote tomorrow on whether to unionize.

Five Benefits of Single-Shift Employee Training

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

Boston Market takes system revamp to Houston, Cleveland, Tampa

October 19, 2010

Boston Market has announced its new service standards, design and menu updates next will roll out into the Houston, Cleveland and Tampa markets.

Setting boundaries for social networking in the workplace

by Carolyn Richmond — Partner, Fox Rothschild

With each passing day, social networking becomes further ingrained in our personal and work lives. The benefits of social networking in the workplace can be…

2010 Fast Casual Summit Presentation: Armed & Dangerous

Armed & Dangerous: Buildinng Brand Leaders of the Future highlights how restaurant operators can use their employees and customers as their biggest brand…

Details, Details, Details

by Don Fox — CEO, Firehouse of America

The restaurant business is all about paying attention to the details. And when it comes to the details, there are two rules to keep in mind:

Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

MacDonald appointed Quiznos CEO

October 11, 2010

Quiznos has announced the appointment of Greg MacDonald as CEO of Quiznos worldwide. MacDonald succeeds former CEO and Quiznos founder, Rick Schaden, who will…

Newk's Express Café chooses Hot Schedules for labor management

October 5, 2010

HotSchedules has signed a deal with Newk's Express Café to provide labor management solutions to all 27 Newk's locations. The deal was signed after a…

Boston Market rebrand gets systemwide boost

October 4, 2010

In the wake of an overall company transition, Boston Market has announced the launch of a nationwide rollout of upgrades and new menu items created to…

All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

Fatz Café operator partner up for Good Neighbor award

September 22, 2010

Fatz Café’s operating partner Bruce Dressler, the Irmo, S.C., franchise owner, has been named a finalist for the National Restaurant Association’s 201…

Jimmy John's employees stage massive protest

September 19, 2010

Jimmy John's employees in Minneapolis have picketed the store in an effort to receive increased wages and better labor practices.

Top 10 ways to motivate your managers

Your managers are the eyes and ears of your restaurant. Keep them motivated with these 10 simple steps for continued high performance.

Remember your first boss?

by Don Fox — CEO, Firehouse of America

Do you remember your first boss? Of COURSE you do. That person holds a unique place in your personal history. Be it a source of inspiration, perspiration, or…

Bridging the gaps

by Valerie Killifer — Editor, FastCasual.com

When I was in the fifth grade, I had a classmate who was completely obsessed with Prince and the Revolution. When Purple Rain was released in 1984, he watched…

Panera Bread selects TMx Enterprise labor management solution

September 12, 2010

TimeManagement Corporation has signed an agreement with Panera Bread to license the TMx Enterprise 5 solution, a labor scheduling software product, after a…

Planning store layouts? Consider the recycling and composting trend

by Kim Frankovich — VP of Sustainability, Solo Cup Company

As I travel the country, I see more and more operators, universities, airports and hotels collecting recyclables and compostables. If you’re planning new…

Planet Smoothie names Bonnie Rhinehardt as new president

August 30, 2010

Planet Smoothie LLC has named Bonnie Rhinehardt as its new president. Rhinehardt assumed the role of president August 23, and is responsible for overseeing all…

Greatness: Accelerating the Recovery, Part III

By Dale Furtwengler