Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Delivery driver dilemmas

Panda Restaurant Group deploys solution to capture tax credits

September 27, 2011

Panda Restaurant Group Inc. has selected Incentives Advisors' Incentives+ tax credit screening solution to identify tax credits and incentives available in the…

WyckWyre.com integrates E-Verify hiring tools

September 26, 2011

WyckWyre.com, an online talent management solution provider, has integrated new recruitment systems that help restaurant employers manage I-9 verifications…

3 steps to successful seasonal hiring

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Seasonal hiring strategy in three easy steps

Protecting employees from workplace violence

In Panama City, Fla., a man called a local restaurant and threatened "to drive my truck through the building and kill everyone," following a domestic dispute…

Boston Market revamps Los Angeles restaurants

August 29, 2011

Boston Market has rolled out changes to its Los Angeles-area restaurants designed to significantly enhance the guest experience.

Teach employees how to react in dangerous situations

Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot…

Starbucks settles dwarfism suit

August 21, 2011

Starbucks will pay $75,000 to a Texas woman with dwarfism who was denied a job because she required a stool during her barista training.

DigitalPersona's biometrics system

Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.

People Report, Black Box Intelligence form foodservice joint venture

August 18, 2011

Black Box Intelligence LLC, Consumer Edge Research LLC, GuestMetrics LLC and People Report have announced the formation of a joint venture that will capture…

Restaurant Management Recruiters launches mobile app for job seekers

August 16, 2011

Restaurant Management Recruiters (RMR), a specialized recruiting firm created to serve the executive and management recruiting needs of the restaurant…

Drive productivity, compliance and revenue through automation

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded…

Restaurants catching on to biometrics benefits

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is easier to use and cheaper than many think.

Smashburger names new president

August 9, 2011

Smashburger has announced several key promotions, including the promotion of Greg Creighton to the position of president, where he will take on an expanded…

Petrus Brands names Gloria Garrett EVP, Marketing

August 8, 2011

Petrus Brands, parent company of Shane’s Rib Shack and Planet Smoothie, has named Gloria Garrett as its new executive vice president of Marketing. In this…

Share the wealth

by Don Fox — CEO, Firehouse of America

As every operator knows, the restaurant business is a penny business. We work on relatively thin margins and don't have the luxury of harboring a casual…

EEOC proposal bans employee background checks

The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.

Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

Panchero’s announces corporate changes

July 13, 2011

Panchero’s Mexican Grill has announced the hiring of Barry Nelson as the company’s new vice president of operations. Nelson brings more than 25 years of…