Share the wealth

by Don Fox — CEO, Firehouse of America

As every operator knows, the restaurant business is a penny business. We work on relatively thin margins and don't have the luxury of harboring a casual…

EEOC proposal bans employee background checks

The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.

Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

Panchero’s announces corporate changes

July 13, 2011

Panchero’s Mexican Grill has announced the hiring of Barry Nelson as the company’s new vice president of operations. Nelson brings more than 25 years of…

What's next: Tablet technology replacing print menus

by Alicia Kelso — Editor, QSRWeb.com

Marketing components are attractive to operators in their push to upsell.

Pizza Executive Summit: Growing your business with the 'Power of One'

Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a…

Grow your pizza business with the Power of One

Consultant Kathleen Wood talks about her session at the 2011 Pizza Executive Summit.

Leverage social media outlets for your new hires

by Nate DaPore — President and CEO, PeopleMatter

How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more…

Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Chipotle invests in immigration probe legal team

June 19, 2011

Chipotle Mexican Grill has hired a team of attorneys to help the company navigate a federal investigation into its hiring practices.

PRSC: Using social media as recruitment, brand messaging tool

by Kim Williams — Reporter, NetWorld Alliance

Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce…

People Report Summer Camp: 'Female Jerry Maguire' discusses building relationships

by Kim Williams — Reporter, NetWorld Alliance

June 8, 2011

Molly Fletcher, sports agent, author and president and CEO of Fletcher Digital, spoke to a large audience at People Report Summer Camp Workforce Symposium in…

People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

The Power of a Last Impression

by Don Fox — CEO, Firehouse of America

Do you like to sit behind a one way mirror and listen to your customers talk passionately about the food that they eat and the brands that they favor...or…

NRA 2011: Food safety legislation on the horizon

by Alicia Kelso — Editor, QSRWeb.com

New regulations on imports, locally-grown produce go into effect beginning in 2012.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Five Tools to Help Restaurant Managers Boost Business

Efficient training, reducing theft and decreasing perceived wait time are all part of building a solid foundation for success.

Today’s employee, tomorrow’s unemployed

by Valerie Killifer — Editor, FastCasual.com

A few weeks ago I was sitting at the bar at Harry Caray’s in Chicago’s Midway airport. I was at a stool next to the server station and happened to overhear a…

Chipotle hiring investigation grows in scope

May 3, 2011

The investigation into Chipotle Mexican Grill's hiring practices has been extended to include Atlanta and Los Angeles. Federal immigration agents spent Tuesday…