ChowNow integrates with Instagram

May 9, 2018

Instagram's "Start Order" button has welcomed a new user as ChowNow joins the photo-sharing platform to allow customers to place orders via Instagram…

Zoes Kitchen enhances loyalty program

May 1, 2018

Zoes Kitchen has upgraded ZK Rewards, its omnichannel loyalty program launched late 2017. In recognition of the company's iconic stripes used as part of its…

Coffee Bean & Tea Leaf launches mobile ordering

April 27, 2018

The Coffee Bean & Tea Leaf has launched mobile ordering within its rewards app. The feature is available now at all 191 company-owned locations in Southern…

Report: Brick-and-mortar locations still very important, desktop sites too

April 25, 2018

New research from mobile marketing and customer engagement company, Tune, shows that at least in the U.K., brick-and-mortar restaurants and other retail…

Paytronix app gives brands more control over mobile experience

April 9, 2018

Paytronix Systems Inc., a provider of mobile loyalty and online ordering applications, as well as mobile payment and digital communications tools, has…

Pancheros launches mobile ordering

April 3, 2018

Pancheros Mexican Grill has rolled out an updated version of its mobile app that allows customers to place mobile orders for pick up at the restaurant…

Fazoli's launches loyalty app for Kentucky guests

March 15, 2018

Fazoli's has launched its first app-based loyalty program with mobile ordering capabilities for all Morehead and Maysville, Kentucky guests, according to a…

LevelUp teams with FullContact to improve customer segmentation

March 13, 2018

LevelUp has partnered with FullContact, an identity resolution provider, to power precision marketing programs by providing foodservice operators with a…

Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

Cowboy Chicken, Newk's, La Madeleine execs dissect the many faces of mobile payments

The adoption rate of mobile payments is rising as customers become more comfortable with the technology. Restaurants that haven't jumped on the payments…

Quiznos VP: 'Big data key to growing brand'

Big data is where it's at when it comes to must-have marketing technology, said Chris Ruszkowski, VP of marketing for Quizno's.

Valentine's Day LTOs include $500 Pizza from Firenza, KFC's chicken scratch-and-sniff cards, sweet treats from Starbucks

by Cherryh Cansler — Publisher, FastCasual.com

Hoping to attract Valentine's Day customers, limited-service brands around the world are offering a variety of sweet deals.

Levelup teams up with Menufy to help restaurant brands reach more customers via mobile channels

February 6, 2018

Online ordering provider, Menufy, has partnered with LevelUp to extend its restaurant clients' distribution channels and hopefully orders, without added cost.

McAlister's upgrades rewards program

February 2, 2018

McAlister's Deli has launched McAlister's Rewards to ease the stress of customers tracking points and visits, according to a company press release. It sends…

4 ways to find new customers via social media

By Erik Swain, president of Respondology

Dickey's launches mobile app

January 25, 2018

Dickey's has launched a mobile app, featuring online ordering for pick-up or delivery and a new loyalty rewards program.   "We are living in an on-demand…

A.Y. Technologies Partners with SpeedLine POS to Deliver Restaurant Ordering Mobile Apps

Local software developer A.Y. Technologies announced the launch of its mobile app development platform, Craver, for restaurants running SpeedLine pizza and…

Study: Fast casual customers want more digital ordering opportunities

December 7, 2017

Digital ordering is more popular than ever, according to the 2017 Online and Mobile Ordering Index, which found that nearly two-thirds of fast casual customers…

Be like Amazon to win the 'Great Restaurant Market Share War'

The only way for restaurants to grow is to optimize every single aspect of their businesses.

Restaurateurs: 'Don’t hesitate to offer mobile payments'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the…