Study: Consumers receptive to chatbots

March 30, 2017

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from…

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

With 10 million daily food deliveries, Meituan-Dianping a name to know

March 28, 2017

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.

Cowboy Chicken puts mobile pay into action

March 24, 2017

Cowboy Chicken announced its new app, available in the Apple App store and the Google Play Store, according to a press release. The app was designed by…

3 pizza concepts adopt Punchh platform

March 23, 2017

Punchh, a restaurant technology platform, added MOD Pizza, Pizza Inn and PizzaRev in the second half of 2016, according to a press release.

Starbucks to create 240K jobs

The chain is on target to create more than 240,000 jobs globally —  68,000 in the U.S. — by opening 12,000 stores globally and 3,400 new stores in the U.S. by…

3 ways to reach Millennials

Are you capitalizing on the fact that Millennials check their phones up to 43 times a day, and nearly half think brands should offer loyalty programs and allow…

NRA implores Congress: 'Keep debit-swipe fee controls in place'

March 22, 2017

The National Restaurant Association has joined forces with dozens of other restaurant groups to launch a campaign against repealing debit swipe-fee protections…

Company launches platform to lower costs of mobile-ordering deployments

March 21, 2017

Avanti, the company that provided Subway with its mobile-ordering platform, has made it possible for smaller chains to use the same type of system since it…

Soulman's Bar-B-Que announces nationwide delivery service

March 20, 2017

Soulman's Bar-B-Que can now be enjoyed anywhere in the U.S., according to a press release. The concept announced a delivery service on its website and will…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

Spoleto Italian Kitchen Launches mobile ordering

March 15, 2017

Spoleto has launched its first app, which was designed to create a simple ordering and rewards experience, according to a company press release, which said…

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Dickey's announces March Madness promotion

March 2, 2017

To celebrate March Madness and console fans of losing teams, Dickey's Barbecue Pit is offering double sides for $5 with any family pack during March, according…

Amazon expands food delivery service

February 28, 2017

Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to…

5 ways to improve your mobile-ordering experience

Adoption is so high that mobile ordering is expected to be a $38B business by 2020 among QSR chains alone.

Chipotle reduces wait time on digital orders

February 20, 2017

Chipotle customers will have shorter wait times now that it has completed the rollout of its "Smarter Pickup Times" technology to all its restaurants that…

"Say it with Starbucks" debuts in China

February 15, 2017

"Say it with Starbucks," a new mobile gifting feature, launched in China on Weixin, China's primary social media platform, according to a press release.

Penn Station reviews 2016 growth

February 9, 2017

2016 delivered a few milestones for Penn Station East Coast Subs: a loyalty app and program, a franchise consultant program and a new training system…

Why your digital ordering platform is failing

Launching digital ordering can seem like an overwhelming project, considering it involves marketing, operations and IT. Poorly executed, it can be devastating…