Chipotle piloting customer loyalty program

October 2, 2018

Hoping to drive traffic, Chipotle is getting in on the loyalty action, piloting Chipotle Rewards. The points-based loyalty system is now live in three test…

Tropical Smoothie Cafe upgrades POS to the cloud, enhances mobile technology

October 2, 2018

Tropical Smoothie Cafe is implementing Appetize, a point-of-sale developer specializing in foodservice and retail payment technology, The chain selected…

Gusto POS Rebrands as Qu

Gusto POS announced today that it has rebranded as Qu™, the technology company that is going beyond the traditional Point of Sale (POS) of the past by…

Naf Naf launches delivery through Doordash

September 12, 2018

Naf Naf, a Middle Eastern inspired fast casual, has launched delivery service via DoorDash, and to celebrate is waiving delivery fees for a limited time…

5 free ways to get customers talking about your brand

Word of mouth is the most cost-effective way to grow your restaurant because when your current customers tell their friends, you get new customers at no…

Little Big Burger welcomes social media marketing coordinator

September 6, 2018

Little Big Burger, headquartered in Oregon with 16 units, has hired Marie Noble as its social media marketing coordinator, according to a press release. 

Protecting restaurant mobile apps & mobile ordering from fraud

Host Will Hernandez discusses protecting mobile apps and mobile ordering services from fraud, with Kount VP of Marketing, Don Bush. Will also chats with Judy…

Getting the most out of your Instagram presence

Having the right type of presence on any social media site is rough, but Instagram takes a certain finesse.

Balance Grille's mobile app upgrade leads to more traffic

August 29, 2018

After a few attempts, Balance Pan Asian Grille has launched a mobile app that works well for operations and customers. The chain — which posted a 17 percent…

Report: Consumers using 'near me' searches on smartphones to choose restaurants

August 28, 2018

Google "near me" searches are up 200 percent, according to an Uberall report that surveyed more than 1,000 smartphone users across the US to understand their…

Blaze Fast-Fire'd Pizza partners with Punchh for mobile app launch

August 22, 2018

Blaze Fast-Fire'd Pizza has enlisted marketing automation platform, Punchh, for its customer engagement and loyalty app, according to a press release. 

Study: 1 in 4 consumers who gets a restaurant result in voice search visit that restaurant

August 15, 2018

The use of voice-enabled search functions will grow by nearly 120 percent in the next year and is already transforming the way consumers find and engage with…

Dos Toros introduces Burrito Time app

August 10, 2018

Dos Toros, a San Francisco Bay-area inspired taqueria, is launching its app —  Burrito Time — this month, according to a press release.   The app, developed…

Restaurants can now use Square to receive customer orders via Facebook Messenger

August 8, 2018

JoyUp, an AI marketing assistant company for food brands, has announced an integration with Square's point-of-sale system that would enable merchants…

Wayback Burgers launches mobile app

August 7, 2018

Wayback Burgers has launched the Wayback App in hopes giving customers access to their favorite menu items without disrupting their fast-paced lifestyles…

Is Wow Bao changing the meaning of self-ordering kiosks?

Wow Bao's Geoff Alexander reveals customer acceptance of the brand's self-ordering kiosks and use of pick-up cubbies.

GrubHub acquires LevelUp

July 25, 2018

GrubHub dropped a bit of a news bomb amidst its Q2 financial results, announcing that it had signed an agreement to acquire Boston-based mobile diner…

LevelUp partners with Playfull to add gaming feature to digital restaurant orders

July 19, 2018

LevelUp is partnering with Playfull, an app that uses games to increase the frequency and volume of digital orders at restaurants, according to a press release.

Honeygrow + Minigrow launch app

July 10, 2018

Honeygrow and its sister chain, Minigrow, have launched a mobile app, which allows guests to order ahead and jump the line, according to a company press…

Potbelly looks to enhance customer experience

June 27, 2018

Potbelly has tapped Kansas City-based Service Management Group to help it enhance its customer experience. The restaurant chain, headquartered in Chicago…