Southern restaurant taps into mobile payments

June 16, 2017

Serendipity, a fast casual restaurant that serves traditional Southern food in Birmingham, Alabama, has partnered with a local company to launch a mobile app…

5 ways to get your customers to download your app

by Andrew Gazdecki — Owner, 1988

Just having an app is not enough to get people to download and use it. You will actively have to work at increasing downloads and keeping your app top of mind.

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than…

NetWaiter adds Google Connect

June 9, 2017

Restaurants can share their menus, hours, delivery details and other information thanks to the new Google Connect feature through NetWaiter that allows menus…

'Order in': Grubhub acquires Foodler

June 9, 2017

Grubhub said today it is acquiring one of North America's biggest independent online food-ordering services, Foodler, in an all-cash transaction, a news…

5 reasons your restaurant loyalty program stinks

by Andrew Gazdecki — Owner, 1988

Restaurants realizing importance of mobile payments and loyalty

by Will Hernandez — Editor, NetWorld Media Group

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Millennials love burger discounts, Gen X favors Mexican fare price cuts

May 16, 2017

A new national consumer report regarding restaurant and take-out dining habits reveals 53 percent have at least one food/mobile app on their smartphone and 7…

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

How well do you mitigate risk? Learn from those who have been there

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies face a new set of risks in today's marketplace due to new technology. The need to manage human resources remains as critical as ever.

Restaurant industry upbeat for 2017; big year for digital marketing

April 24, 2017

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which…

Potbelly lures mobile app users with a tasty treat

April 4, 2017

Potbelly Sandwich Shop last week officially launched its mobile app, which features payments, order-ahead capabilities and rewards. 

Starbucks to dedicate new store to mobile orders

March 31, 2017

Following its recent issues with mobile order and pay at some of its busiest locations, Starbucks next week will open a store inside its Seattle headquarters…

Social Media Marketing Guide for Food Truck Success

This guide is designed to give food truck operators an understanding of social media marketing.

Presented by FoodTruckOperator.com

Study: Consumers receptive to chatbots

March 30, 2017

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from…

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

With 10 million daily food deliveries, Meituan-Dianping a name to know

March 28, 2017

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.

Cowboy Chicken puts mobile pay into action

March 24, 2017

Cowboy Chicken announced its new app, available in the Apple App store and the Google Play Store, according to a press release. The app was designed by…

3 pizza concepts adopt Punchh platform

March 23, 2017

Punchh, a restaurant technology platform, added MOD Pizza, Pizza Inn and PizzaRev in the second half of 2016, according to a press release.