Mobile queuing solution provider acquires Textaurant Corporation

July 29, 2013

QLess, Inc., a mobile queuing solution provider helping companies replace physical lines with virtual queues, has announced its acquisition of the assets of…

Chi-Town welcomes new fast casual eatery

July 25, 2013

A new fast casual restaurant concept — Chi-Town Eatery — has arrived in Downtown Chicago in the West Loop, just steps from Restaurant Row. The new restaurant…

Mexican concepts still heating up fast casual

by Cherryh Cansler — Editor, FastCasual.com

Calexico owner predicts the trend of the 'artisanal chain' is spreading to all sectors in fast casual; Mexican food is no exception.

Webinar: Secrets For Connecting With the Mobile Customer: Apps Are Not Enough

More customers than ever have smartphones. They live on their phones and check Facebook and other social media 6-10 times a day. Getting their attention is…

Foodler launches rating system for individual restaurant dishes

June 27, 2013

Foodler, an online food ordering service, has launched a new 5-star cuisine rating system that allows users to evaluate individual dishes at a restaurant.

Survey: Treating employees well outweighs philanthropy, sustainability efforts

June 21, 2013

According to Restaurant DemandTracker, a recent survey of restaurant customers in the U.S., treating employees well is more important than giving back to the…

GeekBeat.TV interviews Yelp exec

The hosts of GeekBeat.TV chat with Darnell Holloway of Yelp about how restaurant owners can use the customer reviews to attract and retain customers.

Fast casuals turning customers into bartenders

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

RFID-based beer taps put customers in charge of their service.

NoshList CEO: 'Mobile is about to change everything about restaurants'

by Alicia Kelso — Editor, QSRWeb.com

Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.

Buffalo Wild Wings now offers DIRECTV's full sports lineup

May 30, 2013

Buffalo Wild Wings Inc. just increased its sports viewing options with an expanded partnership with DIRECTV. The new lineup will increase the telecasts of…

Seamless and GrubHub partnership aims to scale growing online, mobile presence

May 20, 2013

Seamless North America LLC and GrubHub Inc. announced the signing of a definitive agreement to merge their services for ordering takeout. The merger aims to…

Tabbedout now offering Google Wallet as payment option

May 20, 2013

Tabbedout and Google have teamed up to offer Google Wallet as a payment source in the Tabbedout app for Android. Now, at thousands of Tabbedout locations…

2013 Fast Casual Top 100 Movers & Shakers

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and…

Report: Consumers want clean restaurants with menu variety

May 9, 2013

According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most…

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

MEDIAPRO deploying animated digital menu boards in restaurants

May 8, 2013

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from…

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

Red Book Connect names CEO

May 2, 2013

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive…

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…