Nearly 10K involved in case against Chipotle

September 1, 2016

News that nearly 10,000 former Chipotle employees are involved in a 2-year-old class action suit against the beleaguered fast casual chain is creating another…

3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

PizzaRev fires up second Ohio location

August 31, 2016

PizzaRev opened its second Ohio location in Gahanna, outside Columbus. The brand's first location went straight into the heart of the state's capitol city onto…

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Uncle Tetsu's Japanese Cheesecake opens first California location

August 29, 2016

Uncle Tetsu Japanese Cheesecake is opening its first California location Sept. 9 in Arcadia, under the direction of the Panda Restaurant Group, according to a…

Froots moves into Guatemala

August 29, 2016

Guatemala will soon get a taste of Froots, a company press release announced. The brand signed a master franchise agreement with Alejandro Garcia, Cristina…

Uncle Maddio's continues Florida expansion

August 29, 2016

Uncle Maddio's Pizza is expanding operations in the Pensacola, Florida area, according to a company press release.  New franchisees Jeremy and Wendy Jordan…

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

The Habit Burger Grill combats child hunger

August 25, 2016

Habit Burger Grill is partnering with No Kid Hungry for the second year to raise funds in the fight against childhood hunger, according to a news release. 

Schlotzsky's is getting old and celebrating in a big way

August 25, 2016

Schlotzsky's turns 45 on Oct. 4 and is celebrating by giving guests an opportunity to win money, gift cards, T-shirts and discounts on food.  

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

Moe's opens 1st Austin area location

August 24, 2016

Moe's Southwest Grill is opening its first location in the Austin, Texas area on Sept. 1 in Cedar Park, according to a news release.

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Au Bon Pain releases fall menu

August 23, 2016

Au Bon Pain released its fall menu. New items include the smoky Swiss turkey sandwich, a pumpkin croissant, chai pumpkin spice latte and a pumpkin blondie. 

1000 Degrees moves into Deer Park

August 23, 2016

Deer Park, Texas, will see the newest 1000 Degrees Neapolitan Pizza across from San Jacinto College, a company press release reported. The location will open…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Cousins Subs partners with Green Bay Packers for ultimate giveaway

August 23, 2016

Cousins Subs, a Milwaukee-based concept, is now in a three-year partnership with the Green Bay Packers NFL team.

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations."