Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

The Habit Burger Grill combats child hunger

August 25, 2016

Habit Burger Grill is partnering with No Kid Hungry for the second year to raise funds in the fight against childhood hunger, according to a news release. 

Schlotzsky's is getting old and celebrating in a big way

August 25, 2016

Schlotzsky's turns 45 on Oct. 4 and is celebrating by giving guests an opportunity to win money, gift cards, T-shirts and discounts on food.  

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

Moe's opens 1st Austin area location

August 24, 2016

Moe's Southwest Grill is opening its first location in the Austin, Texas area on Sept. 1 in Cedar Park, according to a news release.

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Au Bon Pain releases fall menu

August 23, 2016

Au Bon Pain released its fall menu. New items include the smoky Swiss turkey sandwich, a pumpkin croissant, chai pumpkin spice latte and a pumpkin blondie. 

1000 Degrees moves into Deer Park

August 23, 2016

Deer Park, Texas, will see the newest 1000 Degrees Neapolitan Pizza across from San Jacinto College, a company press release reported. The location will open…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Cousins Subs partners with Green Bay Packers for ultimate giveaway

August 23, 2016

Cousins Subs, a Milwaukee-based concept, is now in a three-year partnership with the Green Bay Packers NFL team.

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Gyro Day celebrated by Gyroville through promotion

August 23, 2016

Gyroville is celebrating Gyro Day Sept. 1 at all eight Florida locations of the chain. On that day, guests can purchase a gyro for $4, according to a…

Boston Market's new LTO revolves around chicken

August 23, 2016

For a limited time, Boston Market is offering diners a new rotisserie chicken Marsala, according to a company press release.

Chicken Salad Chick opens new Florida location

August 22, 2016

Chicken Salad Chick announced its third Florida location in Jacksonville, according to a company press release. The unit will open on Aug. 30 and will kick off…

Franchise Focus: Togo's exec pulls back the curtain on loyalty strategy

by Matthew Harper — Intern, Networld Media Group

Cultivating brand loyalty is a key component to running any successful restaurant, but implementing it is easier said than done. Despite the difficulties, one…

Capriotti's opening first Oklahoma City location in fall

August 18, 2016

Capriotti's Sandwich Shop is opening its first Oklahoma City location this fall.

Captain D's fishing for franchisees in North Carolina

August 18, 2016

Captain D's plans to expand its presence in North Carolina, according to a company press release.

We like you! We really like you, restaurants!

August 18, 2016

Isn't it nice to be loved? If you're in the restaurant business, you probably are loved by your community much more than most other businesses. That's the…

Panda Express announces Pittsburgh location

August 17, 2016

Panda Express is soon opening its first Pittsburgh location, according to a company press release, and will  celebrate by donating 20 percent of its grand…