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Customer Service / Experience News & Media

Togo's creates bourbon sandwich

November 16, 2016

Togo's unveiled a sweet and spicy renovation to an old favorite, the Bourbon BBQ Pulled Pork & Cheddar Sandwich. According to a press release, the new menu…

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Schlotzsky's expands in Georgia

November 16, 2016

Schlotzsky's needs you if you're a qualified franchise operator looking to open a Georgia location of the chain. Specifically, the chain is interested in…

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Blaze Pizza opens 2 new Louisiana locations

November 16, 2016

Blaze Pizza extended is extending its roots deep down into the watery land in and around the Big Easy, along with another in Shreveport, according to a press…

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Three ways to get maximum power out of direct mail

by Mike Tinz — Vice President of Franchise Sales, Money Mailer

Tech may be all the talk, but one of the lowest tech approaches to promoting your brand, direct mail, is still not only effective but competitive with most…

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Top seven steps to supply chain heaven outlined at summit

by S.A. Whitehead — Food Editor, Net World Media Group

Figuring out supply chain problems has a new urgency and importance today that might not have existed just three years ago. Here from the Fast Casual Summit…

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Blaze and Sodexo partner to bring brand to college campuses

November 15, 2016

The huge French food services and facilities management company, Sodexo, today announced its partnering with Blaze Fast-Fire’d Pizza to offer the chain's…

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The Coffee Bean & Tea Leafa introduces mobile app

November 15, 2016

The Coffee Bean & Tea Leafa has partnered with Hathwaway to introduce its first mobile app.

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Blimpie's Hot Heroes chase the winter chill away

November 11, 2016

Winter is no match for Blimpie's Hot Heroes, and the concept released three Hot Heroes (the Meatball Parmigiana, the Sicilian Panini and the Cuban) just in…

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Free Webinar: Pilot Testing Restaurant Digital Signage - The Only Way to Fly

by S.A. Whitehead — Food Editor, Net World Media Group

Invest an hour of time in the free webinar, Pilot Testing Restaurant Digital Signage: The Only Way to Fly. It's chock-full of checklists, proven testing rules…

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Gyroville announces new menu items

November 10, 2016

A little slice of Philly has invaded Gyroville with tasty results, so Gyroville has taken the result and launched a new LTO that is a Mediterranean version of…

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100,000 burritos raises Go Burritos to franchise level

November 10, 2016

North Carolina-based Go Burrito is ready to franchise after three years of growth, according to a news release. The concept's owners, Mikey and Lily Wetzel…

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Dickey's holds art contest to celebrate 75th anniversary

November 9, 2016

Dickey's Barbecue Pit is celebrating its 75th anniversary by asking artists to submit works for two large-scale murals that will become permanent features…

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Blaze Pizza opens new Chicago-area location

November 9, 2016

Blaze Fast-Fire'd Pizza is opening a new Chicagoland location in Orland Park on Nov. 14, according to a press release.

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Wienerschnitzel honors late founder with race sponsorship

November 8, 2016

John Galardi's legacy will be honored when the concept he founded, Wienerschnitzel, sponsors and participates in a 5K race on Nov. 12, called PurpleStride…

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Pieology opens new So. CA location

November 7, 2016

Pieology Pizzeria's newest location in Southern California is open, according to a press release. The franchisee, Frank Kalil, opened the unit in Temecula.

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Giardino Gourmet Salads adds Sunshine State location

November 3, 2016

Giardino Gourmet Salads is expanding with the help of franchisee  and entrepreneur, Victor Aldrich. According to a news release, Aldrich will open the brand's…

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Dickey's expands in NY

November 3, 2016

Dickey's Barbecue Pit announced a new location in Kingston, New York, according to a press release. Daniel Terlizzi, the new owner, will open Dickey's third…

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