Customer Service / Experience News & Media
It took Dickey's a decade to add this
December 16, 2016
Prime Rib is Dickey's Barbecue Pit's first new holiday menu item in almost 10 years. According to a press release, Dickey's Prime Rib can be ordered online and…
read nowProject Juice's bottled soups delivered nationally
December 16, 2016
Project Juice released vegan bottled soups created by Chef Sascha Weiss, the concept's director of product development, according to a press release. The soups…
read nowChicken Salad Chic expands in the Sunshine State
December 16, 2016
Paul and Linsay Rohr first tasted Chicken Salad Chick in 2011 and six years later announced plans to open their own location in Palm Harbor, Florida, according…
read nowFormer Captain D's employee opens location in Myrtle Beach
December 15, 2016
A new Captain D's unit has opened in Myrtle Beach with franchisees, Scottie Smith and Robert Brooks at the helm, according to a press release. Smith…
read nowTwo emerging brands pick starrdesign for prototype designs
December 15, 2016
Original Chopshop and Ruggles Green, two emerging restaurants based in Phoenix and Houston, respectively, have selected starrdesign to create prototype designs…
read nowDickey's contractor opens 9 units around Los Angeles
December 15, 2016
After literally building Dickey's Barbecue Pit from the ground up as the concept's California general contractor, Caleb Cabrera took a leap of faith and opened…
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Blast & Brew taps into allure of personal choice
by S.A. Whitehead — Food Editor, Net World Media Group
The new Blast & Brew pizza and beer franchise gives customers creative choice regarding what's on their plates and how they most prefer to wash it down. Here…
read nowWing it during the Citrus Bowl
December 14, 2016
College football bowl season is here, and Buffalo Wild Wings announced several promotions to help fans when they're in the stadium, restaurant or online to…
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MicroSale releases $49-a-month POS system
December 14, 2016
A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…
read nowBurrito Beach opens 6th Chicago location
December 13, 2016
Burrito Beach, a fast casual Mexican concept based in Chicago, added to its home base with a new location in Northwestern Memorial Hospital in the Feinberg…
read nowCaptain D's brings back health-conscious menu
December 12, 2016
Captain D's is reintroducing its Captain's D-Lites menu with a number of under-500 calorie offerings, such as the wild Alaskan salmon and the blackend tilapia.
read nowEl Pollo Loco opens 1st Grand Prairie location
December 12, 2016
Citrus-marinated chicken cooked over an open flame grill debuted in Grand Prairie, Texas for the first time, thanks to El Pollo Loco's newest location…
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Vapiano opens arms to Disney Paris visitors
December 12, 2016
Much like the fanned-out arms of an old tree at the center of Vapiano's newest location, the chain itself is on a growth spurt throughout Europe. The most…
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Kiosks killing jobs? Current events beg the question, but the facts say otherwise
by Elliot Maras — Editor, Automatic Merchandiser
Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…
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Kiosks killing jobs? Current events beg the question, but the facts say otherwise
by Elliot Maras — Editor, Automatic Merchandiser
Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…
read nowDickey's opens locations in TX and OR
December 8, 2016
Texas and Oregon are getting more barbecue, according to a press release. Dickey's Barbecue Pit opened two locations this Thursday, one in Frisco and the other…
read nowDickey's BBQ hoping social media contest inspires Elf on the Shelf photos
December 7, 2016
It's that time of year again, and Dickey's Barbecue Pit is using social media to host its Big Yellow Cup contest and to celebrate the season, according to a…
read nowThe Princess City welcomes Pie Five
December 6, 2016
Pie Five didn't have to be a frog to open its newest location in The Princess City of the Hoosier State, Mishawaka, Indiana today. The unit is owned and…
read nowJJ's Red Hots puts a pup or two in the 'Pear Tree'
December 6, 2016
JJ's Red Hots kicked off its fourth annual 12 Days of Hot Dogs promotion today, according to the release. It's the culmination of a previously held challenge…
read nowMint returns to Nekter Juice Bar
December 5, 2016
The holidays just got more minty. Nekter Juice Bar returned its Mint Chocolate Chip Smoothie to its menu, and it will be available until Dec. 28, according to…
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