How artificial intelligence, automation can put small brands on equal footing with larger brands

How artificial intelligence, automation can put small brands on equal footing with larger brands

Technology is the great equalizer, Don Hawkins Jr., group vice president of emerging chains, government and retail, The Middleby Corporation.

Freshii founder: How mistakes lead to brand growth

Freshii founder: How mistakes lead to brand growth

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant Franchising & Innovation Summit in Louisville that he had a few missteps along the way. Hard lessons, he said, are key to any brand's success.

3 restaurant franchisees tell franchisors how to earn their buy-in on tech upgrades

3 restaurant franchisees tell franchisors how to earn their buy-in on tech upgrades

Three franchisees advise corporate execs on how to get buy-in from their own franchisees when it comes to tech upgrades.

Red Robin, Melt Shop execs share cost-cutting secrets

Red Robin, Melt Shop execs share cost-cutting secrets

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top Hospitality, offered their secrets to conquering operational costs.

KFC Ad Director on turning Col. Sanders into brand's 'James Bond'

KFC Ad Director on turning Col. Sanders into brand's 'James Bond'

In 2015, deep in a tunnel beneath the "lions and tigers and bears" of the Louisville Zoo where KFC stored its corporate archives, the chicken chain's ad agency struck branding gold.

Native Puerto Rican overcomes Hurricane Maria to open Pita Pit in San Juan

Native Puerto Rican overcomes Hurricane Maria to open Pita Pit in San Juan

After falling in love with pita bread during a post-college graduation trip to Lebanon in 2016, Puerto Rico native Valeria Quinones returned home five months later with a serious pita addiction and the urge to open her own business.

Intelligent digital communications changing the world: Are you ready for it?

Intelligent digital communications changing the world: Are you ready for it?

Drive-thru and other types of restaurant digital signage are getting smarter nearly by the second, which could trigger customer connection opportunities for restaurant operators.

Jersey Mike's searching pizza market for franchisees

Jersey Mike's searching pizza market for franchisees

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different buy operationally similar types of restaurants.

Top 3 technology innovations changing the restaurant industry

Top 3 technology innovations changing the restaurant industry

Why robotics, 3D printing and the blockchain should be on your radar.

Solving the 'ROI problem' of digital marketing

Solving the 'ROI problem' of digital marketing

Capturing a customer, gaining an understanding of what drove that customer to you, quantifying revenue and leveraging customer data to segment audiences in order to personalize social media campaigns provides a massive online advantage over slower-moving competitors.

What the fast casual industry can learn from hospitality's $2.5 billion brawl

What the fast casual industry can learn from hospitality's $2.5 billion brawl

Will history repeat itself in the restaurant industry? Not if brands take control now.

Don't add delivery until you ask these 5 questions

Don't add delivery until you ask these 5 questions

While delivery is becoming a must-have for restaurants, there are five things operators should ask themselves before rolling out a new delivery program.

Melt Shop, Asian Box, Anthony's Pizza execs pull back the curtain on transparency trend

Melt Shop, Asian Box, Anthony's Pizza execs pull back the curtain on transparency trend

During a session at last year's Fast Casual Executive Summit, several execs spoke about what's driving the trend of increased transparency and how restaurateurs can meet customer needs without losing money.

Summit to probe trends driving 64 percent sales slump at top UK restaurants

Summit to probe trends driving 64 percent sales slump at top UK restaurants

Successful restaurant execs from around the world will discuss how to thrive in such an unsteady climate during the second annual Restaurant Franchising and Innovation Summit, July 16-18 in London.

3 mobile marketing campaigns that will send your traffic blasting off

3 mobile marketing campaigns that will send your traffic blasting off

One expert discusses three types of blasts that can help restaurants maximize customer outreach.

6 ways to master SEO to get more customers in the door

6 ways to master SEO to get more customers in the door

If your restaurant needs more visibility, SEO may help.

5 ways data can detect fraud in your restaurant

5 ways data can detect fraud in your restaurant

As technology's presence grows in the restaurant space, operators can utilize data to detect theft and increase their bottom lines.

'It's All About that Bass': The bottom line on calorie counts

'It's All About that Bass': The bottom line on calorie counts

Remember the song, "It's All About The Bass" by Meghan Trainor? Well, it's all about the bass for your customers, too, which is why they care about how many calories they are consuming. That's the bottom line.

How embracing Styrofoam bans will help your brand thrive

How embracing Styrofoam bans will help your brand thrive

Millennials are 87 percent more loyal to companies that supports social or environmental causes.

La Boulangerie, Garbanzo, Nekter give advice on creating loyalty program that drive revenue

La Boulangerie, Garbanzo, Nekter give advice on creating loyalty program that drive revenue

During the 2017 Fast Casual Executive Summit, execs taught attendees about building a customer retention and loyalty program that drives real revenue.

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Freshii founder: How mistakes lead to brand growth