Restaurant industry's 2012 trends shaped by demographics, nutrition

Jan. 16, 2012 | by Alicia Kelso

Pressure to improve the nutritional value of restaurant fare, including children's meals, will play a big role in the restaurant industry this year and beyond, according to market research firm The NPD Group.

Other factors shaping the industry's direction is the growing influence of Asian, Hispanic, Baby Boomer and Millennial demographics.

Also, NPD's market research forecast of U.S. commercial foodservice traffic projects consumer demand for restaurant-prepared meals/snacks to rise slightly above 2011 levels.

Kids' Meals

Children's meals have been the focus of legislative and health advocacy activities over the past few years and that focus is expected to continue throughout 2012. The continuing pressure on restaurant operators to improve the healthfulness of kids meals combined with increasing health consciousness among parents has resulted in children, younger than 13, eating more better-for-you foods such as fruit, non-fried chicken, chicken wraps and cereal; and less of the not-so-good-for-you foods, including french fries, dessert items/frozen sweets, regular size burgers, and fried chicken, according to NPD's Crest service, which continually tracks consumer usage of restaurants.

Recent upgrades to kids' meals reflect this data, with QSR giants such as McDonald's, Arby's, Popeye's, Jack in the Box and Whataburger adding nutritional options such as fruit, yogurt and low-fat milk. Earlier this month, Chick-fil-A added grilled chicken nuggets as an entrée option in its kids' meals.

Additionally, the National Restaurant Association and Healthy Dining teamed up last summer to introduce the Kids LiveWell initiative, with 19 chains signing on as inaugural participants with the objective of offering healthier food and beverage options for children.

There are now 31 participants in the program. They include: Au Bon Pain, Burger King, Wingstop, Burgerville, Blimpie, Boudin SF, Chevy's, Denny's, El Pollo Loco, Extreme Pita and Pizza Fusion. Click here to view the entire index.

In general, healthy and lighter foods are faring better than many other menu items, according to NPD Group.


Another growing influence on the industry is the rapid growth of Hispanic and Asian populations in the U.S., which will continue to drive demand for more ethnically diverse foods, including spicier flavors.

Additionally, the large Millennials and Boomers demographics will influence restaurant foods. Based on NPD Crest information, the younger age group will provide a boost to juice/specialty drinks, and more brands will continue to shift their marketing dollars toward this demographic, as its spending influence grows.

Previous NPD Group research concluded that foodservice operators are smart to offer greater menu variety to meet Millennials' interests.

"Millennials will overtake Baby Boomers as the most sought-after target for restaurateurs in the coming years," said Bonnie Riggs, NPD restaurant industry analyst. "This is the time to reach them to build their loyalty. It's important to understand that Millennials are not a one-size-fits-all generation and their needs and wants are varied."

The older Baby Boomer consumers are expected to contribute to the growing popularity of coffee, fish/seafood items and breakfast foods.

Other influential factors

The NPD Group listed additional factors predicted to heavily influence the restaurant industry this year, and in years to come, including:

  • Retail competition will increase. Convenience stores are capturing more dashboard-dining occasions, delivering the benefits of fast, on-the-go, one-stop shopping. Supermarkets, on the other hand, are making inroads with prepared foods being taken home to eat.
  • Work-related visits and lunch will experience a turn toward recovery. Unemployment has hit the work-related lunch occasion most heavily, and recent more positive economic indicators, such as reduced unemployment and increased consumer confidence, are encouraging. Some turn toward recovery of that meal occasion is anticipated in 2012, providing broad benefit to commercial and non-commercial operators.
  • Higher beef and chicken prices in 2012 will affect restaurant offerings and menu prices. There will be a shift away from high-cost beef and chicken items and those items under less price pressure will be promoted, similar to what happened with chicken in 2011 when beef prices rose. Coffee is also anticipated to be under cost pressures in the near term.
  • Social media will continue to stimulate trial.Social media is still evolving, but it's clear that leveraging the medium has the potential to benefit restaurants, especially in the full-service segment. Social media will be important in stimulating consumer trial and restaurants will use discounts, loyalty and other programs to convert these consumers into regular customers.
  • Beverages will continue to be a focus of quick-service restaurants.Successful recent tactics to drive traffic and boost profits include beverage loyalty programs, promotions to build off-hour demand for specialty drinks, an influx of new and non-carbonated options, and offerings that appeal to the aging population. Finding new ways to promote beverages will continue to be a successful strategy for restaurants in 2012.

"We're forecasting a continued slow recovery for the restaurant industry in 2012," Riggs said. "Still, there will be pockets of real growth, behaviors supporting traffic that will outpace overall demand. To tap into that growth, however, operators need to understand what influences will affect consumer behavior and drive traffic in the next 12 months."

Read more about trends and statistics.

Topics: Coffee / Specialty Beverages, Food & Beverage, Health & Nutrition, Marketing / Branding / Promotion, Online / Mobile / Social, Operations Management, Trends / Statistics

Alicia Kelso
Alicia has been a professional journalist for 15 years. Her work with, and has been featured in publications around the world, including NPR, Good Morning America, Voice of Russia radio, and Franchise Asia magazine. View Alicia Kelso's profile on LinkedIn

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