January traffic climbs at limited-service restaurants

February 11, 2020

Customer transactions at U.S. restaurant chains were up in January, a benefit of milder weather compared to a year ago when extreme weather conditions…

Chef Chatter: How Corner Bakery drives menu innovation

Jim Doak, chef and culinary consultant at Corner Bakery Cafe, doesn't think menu innovation needs to be intimidating.

Restaurant sales robust thanks to warm weather conditions

February 7, 2020

Same-store restaurant sales increased 2.3% in January, the best growth in over four years, and it was all due to mild weather conditions and historic warm…

But I'm not a regular restaurant; I'm a cool restaurant

by Kristi Turner — CMO, Compeat

According to the National Restaurant Association, 1.2 million fewer 16- to 24-year-olds will be in the labor force by 2028, so one expert gives you some tips…

C-Speak: Nestlé Professional president preps restaurant pros for year ahead

Restaurant brands often look to culinary & beverage product providers, like Nestlé Professional, when planning LTOs and trying to determine trends for…

Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

Restaurant gift cards are all the rage this season

December 17, 2019

Restaurant gift cards are in high demand, according to research from the National Restaurant Association, which found that 72% of people wanted one this…

Thanksgiving leaves restaurants with little to be thankful for

December 11, 2019

U.S. restaurant transactions for Thanksgiving week were down 7% compared to the same week last year when the holiday was a week earlier, according to The NPD…

Are social media breaks the new smoke breaks?

Given a choice between a position that allows some access to a cellphone and a position that allows none, most people are going to choose having some access to…

Winter LTOs bring on the heat

by Cherryh Cansler — Editor, FastCasual.com

Although the holidays conjure up images of cookies, pies and hot chocolate as featured in Part 1 of our winter menu series, they're also a time for rich, warm…

10 fast casual trends that you can't ignore

by Nancy A Shenker — CEO, theONswitch, LLC

The year's coming trends revolve around talent, technology and tastes.

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

How women leaders can make a difference in foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Four women, who were invited to share experiences as female executives during the Fast Casual Executive Summit in Austin, said women in leadership positions…

Webinar to examine why LTE and 5G are on the menu for foodservice

On Nov. 21 at 2 p.m. EST, Fast Casual will present a webinar, "Why LTE and 5G are on the menu for restaurants," featuring Anthony Lawson — manager of technical…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Apple Pay surpasses Starbucks as top mobile payment app in US

October 24, 2019

Apple Pay has overtaken the Starbucks mobile app to become the top mobile payment app in the U.S., and marking the first time a generic mobile payment app has…