Using data to examine return of restaurant business

May 26, 2022

The restaurant industry has been hit hard by multiple challenges this year, including rising costs, supply chain issues and labor problems. Slowly but surely…

Report: digital orders make up one-third of restaurant sales

May 5, 2022

A new report from Patronix Systems Inc., a digital guests experience platform, found that digital orders have risen to one-third of total restaurant and…

Koala Creates a Cross-Selling Powerhouse for Restaurant Brands With the Introduction of Machine Learning

New algorithm enhances average check size and cross-sell conversions.

Mobile orders on rise, long pickup wait times lead to frustration

February 24, 2022

Mobile orders continue to rise and customers generally approve of restaurants' apps but longer wait times for mobile pickups and orders not ready at pickup are…

Consumer spending, restaurant visits rose in 2021

February 2, 2022

Consumer spending at restaurants grew by 16% in 2021 compared to a year ago when spending declined by 12% and was 2% above the pre-pandemic year ending…

Foodservice industry to hit $4.1T by 2026

January 24, 2022

The global food service industry is projected to reach a size of $4.1 trillion by 2026, growing at a compound annual growth rate of 5.4%, according to a press…

Consumers plan to eat healthier in 2022

January 6, 2022

Forty-six percent of consumers want to eat healthier in 2022, making it the most highly-ranked lifestyle change, followed by working out more often and…

Survey: Pandemic permanently altered consumer-restaurant relationship

January 6, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology — such as POS digital signage — and real…

2021 Has Been Koala’s Best Year in Platform History, Brand Highlights Company’s Growth

Industry leading platform supports restaurant industry growth through the pandemic era

Breakfast, lunch sales rebounding

December 23, 2021

The breakfast daypart is rebounding, according to a report from The NPD Group.

Consumers a bit more impatient at drive-thrus, carryout

December 20, 2021

Consumers are becoming more impatient when waiting for their food at drive-thrus and pick-up windows thanks in part to technology in restaurants, according to…

Americans won't return to pre-pandemic dining habits

December 9, 2021

Almost two-thirds (64%) of consumers do not plan to return to their pre-pandemic habits of dining in restaurants within the next six months, according to a…

Black Friday restaurant gift-card sales increase

December 1, 2021

Restaurant gift card sales were up on Black Friday compared to 2020, but still off their 2019 highs, according to a press release by Patronix Systems Inc.

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

More than half of consumers order directly from restaurants

November 15, 2021

More than half, 58%, of U.S. consumers are skipping aggregators when ordering from restaurants.

NRA expects health, sustainability on menus in 2022

November 10, 2021

Restaurant customers can expect to see health taking center stage on menus and sustainability continue to be a priority in 2022.

Dine-in traffic remains headwind for U.S. restaurant industry recovery

November 5, 2021

The U.S. restaurant industry continues to recover from last year's steep declines, although not yet back to pre-pandemic levels.

What Today’s Pandemic Trends Mean For The Future Of Multi-Unit Restaurants –– And Beyond

Many of today's rapidly accelerating industry trends were already gathering steam before the pandemic hit. What changes are here to stay, and how do restaurant…

80% of industry professionals lack practical business knowledge

November 4, 2021

Nearly 80% of restaurateurs acknowledge they lack practical business knowledge.

Patrons who opt-in to text marketing spend more

October 22, 2021

Text message marketing subscribers visit restaurants 44% more frequently than non-subscribers, and once a consumer joins a restaurant's text messaging program…