Create Your Own App platform available for restauants

February 6, 2013

As more customers use their mobile devices for information, directions, take-out orders and reservations, restaurants using mobile apps to engage with their…

Foodservice research firm finds sandwich concepts are popular

February 5, 2013

Sandleman & Associates, a California-based foodservice consumer research firm, has named its 2012 "Fast-Food Awards of Excellence" winners.

Infographic: Top Mobile Apps for Restaurant Consumers

A look at some of the most popular mobile apps consumers are using when dining out.

Top 100: Fast casual trends - No. 7

February 3, 2013

No. 7: Food trucks

Top 100: Fast casual trends - No. 6

January 31, 2013

No. 6: The better burger segment

Restaurant traffic declines in December, but outlook is up

January 31, 2013

Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) declined in…

Growth of fast casuals driven by many factors

January 31, 2013

It's no secret that fast casual restaurants are more popular than ever, but new research from Consumer Edge Insight's Restaurant DemandTracker, a new…

Top 100: Fast casual trends - No. 5

January 30, 2013

No. 5: Social responsibility

Retailers offering higher quality pizza, sandwiches to compete with restaurants

January 30, 2013

When the Recession was in full swing, consumers chose grocery stores, warehouse clubs and other retailers over restaurants, seeking out better deals on…

Demand for chicken wings flying high on Super Bowl Sunday

Americans will eat more than 1.23 billion wing portions during Super Bowl weekend.

Study: Effective customer service comes from kindness, not speed

January 25, 2013

Global companies seeking ways to provide a differentiated customer experience should focus on the power of emotion, according to a new study from…

Menu trends: Beef outsells seafood in 2012

January 24, 2013

Food dishes with protein (any type of meat or seafood) grew at a healthier clip in 2012, than food dishes without protein, according to GuestMetrics, which…

Restaurant industry grew by nearly 4,500 units in 2012

January 23, 2013

There were 4,442 more restaurants in the U.S. in fall 2012 than there were in fall 2011, according to a recent U.S. restaurant census conducted by The NPD…

Disrupting restaurant operations: Why ShiftNote could explode in 2013

New tech may help restaurant managers communicate better with their staff.

Culver's, Chick-fil-A score high among consumers

January 17, 2013

Market research firm Technomic Inc. has presented its inaugural Chain Restaurant Consumers' Choice Award winners. Selected by consumers, the winners were…

Study: Restaurants avoiding menu price increases

January 11, 2013

Chain restaurants, tasked with navigating both value-hungry customers and rising commodity prices, are showing little interest in significant menu price…

Restaurants surveyed for 2013 food trend predictions

Vegetables are expected to take on a starring role for a change.

PizzaRev owner dishes on fast casuals launching around pizza

by Cherryh Cansler — Editor, FastCasual.com

Double Father-son partnerships get PizzaRev off the ground.

How businesses will use online customer feedback in 2013

January 4, 2013

Savvy companies will use location-specific social reviews and alerts to quickly pinpoint trouble spots and react in a way best suited to deliver the best…

Consumers redefining 'healthy eating' at restaurants

January 4, 2013

As consumers become more health conscious, their perceptions of what is considered "healthy eating" at restaurants are changing. According to new research from…