Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

High unemployment affecting Hispanic Americans' restaurant visits

April 25, 2013

Although total U.S. restaurant visits were up 1 percent in 2012, visits by the fastest growing demographic were down by 86 million, or 1 percent. According to…

Good news: Restaurant sales, unit growth, financing up

Total unit growth for the Top 100 restaurant chains was 1.8 percent in 2012, the highest since 2007.

How will fast casual restaurants adopt digital signage and digital menu boards?

April 22, 2013

FastCasual.com sister site DigitalSignageToday.com is preparing this year's edition of its "Digital Signage Future Trends" report, and needs your input to let…

Restaurants brace for busy Mother's Day

April 18, 2013

Restaurant operators had best show their 'A game' on May 12. A new Technomic poll found that more than half of consumers plan to take their moms out to eat…

Study: Restaurants the most searched industry on mobile devices

April 17, 2013

Franchising industry experiences growth for third consecutive month

April 17, 2013

The Franchise Business Index (FBI), an index of the economic health of the franchising industry, increased by 0.3 percent in March, boosted by modest…

Genghis Grill grows revenue by collecting customer feedback via mobile

by Cherryh Cansler — Publisher, FastCasual.com

The chain used a solution from Improving Restaurants to attract repeat customers.

Adult-only restaurant visits up for the first time in four years

April 9, 2013

According to new research from The NPD Group, adult-only restaurant visits increased by 1 percent in 2012, the first time in four years this category grew.

IFA: Lending to franchises reaches highest level since recession

April 9, 2013

Lending to America's franchise businesses will reach its highest level since the recession, providing $23.9 billion in lending to support 59,300 unit…

Research shows restaurants dominate social media conversations

April 8, 2013

New PQ Media/uberVU Research shows that social network ad spending grew 42.1 percent in 2012, to $7.94 billion. Beverage and technology brands dominated global…

Is the fast casual market saturated or still absorbing?

With a variety of fast casual concepts entering the market, it's anyone's guess which will make it big.

Sports bar taking on fast casuals with express lunch

Another full-service restaurant throws its hat in the fast casual ring.

NRA: RPI falls below 100, but operators 'remain optimistic about sales growth'

March 29, 2013

Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) slipped…

Why restaurants must unite IT, Marketing departments to win customers

Close-knit teaming at all levels is paramount for digital excellence and a healthy return on those technology investments.

Report: Restaurant sector boosts franchise growth

March 27, 2013

The International Franchise Association released its updated 2013 forecast today, which predicts that franchise businesses will continue to grow at a slightly…

Pie Five and Pizza Inn exec to talk new brand integration

March 27, 2013

Pizza Inn Holdings Inc.'s senior vice president and chief development officer Madison Jobe will speak Thursday at the 2013 Multi-Unit Franchising Conference…

Report: Restaurant deals no longer driving traffic

March 25, 2013

With restaurant visits on a deal or discount down last year, it appears that restaurant customers may perceive the price of deals offered over a length of time…

Technomic: Fast casuals leading restaurant growth

March 21, 2013

Eight of the 10 fastest-growing restaurant chains with sales above $2 million are from the fast casual sector, according to Technomic, which released today the…

Localized and personalized top 2013 customer experience trends

March 18, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for…