Why restaurant execs ditching old-school training for video-based methods

Employee training was one of the most talked about topics at the Restaurant Franchise Innovation Summit 2017 in Dallas. The most important thing I heard…

Potbelly lures mobile app users with a tasty treat

April 4, 2017

Potbelly Sandwich Shop last week officially launched its mobile app, which features payments, order-ahead capabilities and rewards. 

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

C-Speak: PDQ president using tech to get rid of the back office

PDQ President Steve Erickson and David Cantu, co-founder of HotSchedules, discuss how the brand uses technology to control operations and deliver better…

Olea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants

March 29, 2017

Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…

Toast partners with Punchh restaurant marketing cloud to improve customer engagement

March 29, 2017

Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

4 ways your restaurant staff is stealing from you

Opportunities for theft will depend on the operations and setup of your restaurant, but if you think like a thief, you're more likely to recognize and prevent…

QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

Automation doesn't have to be a dirty word in foodservice - Part 1 of 3

by Sagi Rochman — CEO, Better Chains

Automation has taken on the aura of a dirty word in foodservice with its potential to inflict widespread job losses, not to mention a perception of a colder…

Automation: Transformative touch at the table - Part 2 of 3

by Sagi Rochman — CEO, Better Chains

Exponential improvements in foodservice technology can, not only help accelerate industry growth, but also trim the costs that have grown into a heavy layer of…

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Penn Station East Coast Subs adding ordering to mobile app

March 9, 2017

Penn Station East Coast Subs is adding ordering capabilities to its mobile app, thanks to a partnership with Onosys, a provider of a digital ordering platform…

Free webinar; 5 must-knows before switching to cloud-based POS

March 3, 2017

You know the  saying, "I wish I knew then what I know now?" There is a reason the saying is so popular and it’s usually because the right questions weren’t…

HP MX12 Retail Solution: A new level of retail agility

Deliver an enhanced customer experience at the counter and increase your operational efficiencies with the HP MX12 Retail Solution, which combines a…

Presented by HP Inc.

Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing…

Presented by HP Inc.

Calculating the cost of DIY vs third-party SaaS solutions

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

One expert takes a look at the dollars and cents when it comes to just how much a difference exists between DIY and SaaS solutions.