7 ways a tech-centric approach to management can lead to more productive GMs

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

5 ways to conquer food waste without spoiling the customer experience or the bottom line

Automating processes through advanced technologies can go a long way in enhancing a restaurant’s bottom line and reducing the impact of food waste on the…

Sprinkles Cupcakes overhauling online experience

December 15, 2017

Sprinkles Cupcakes is modernizing its digital experience. A major focus of the effort is the integration of an online ordering program on Olo and a loyalty…

Catering, mobile app leads to $1M in annual sales for Goodcents franchisee

December 14, 2017

Kansas City-based Goodcents Deli Fresh Subs reported this week that one of its stores has hit $1 million in annual sales.

ReviewPush integrating TripAdvisor reviews

December 13, 2017

ReviewPush, an Austin-based company that helps brands manage customer feedback, is integrating TripAdvisor reviews of more than 4.4 million restaurants into…

Wow Bao becomes 1st chain to leverage Eatsa technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them to the…

Eatsa CEO: 'Our long-term goal is to change the fast casual industry'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…

GM delivers restaurant commerce to the driver's seat

December 7, 2017

GM has figured out how to monetize drivers' commutes by installing an auto industry first in its cars — a commerce platform that allows anyone riding inside to…

Illegal Burger beefs up online, mobile ordering

December 7, 2017

Illegal Burger customers can now place delivery and pick-up orders via the restaurant's online ordering system, powered by ChowNow. The mobile-friendly service…

Starbucks launches AR experience in Shanghai

The Shanghai Roastery is the first Starbucks in the world to offer an augmented reality experience to customers. Customers, who download the app, get a whole…

4 ways to cut confusion over restaurant management software

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Like many terms in the restaurant industry, there is some confusion over the term "restaurant management software." In this article, I'd like to briefly…

LRS pagers upgraded to collect customer data

December 6, 2017

Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…

Vitality Bowl launches mobile app

December 6, 2017

Vitality Bowls has debuted a mobile app to help build engagement and loyalty among customers, according to a company press release.

Be like Amazon to win the 'Great Restaurant Market Share War'

The only way for restaurants to grow is to optimize every single aspect of their businesses.

How digital signage can boost customer dwell time at restaurants

by Richard Ventura — VP Business Development, NEC Display Solutions

Use of digital signage in the restaurant space has been growing exponentially as operators realize the flexibility, marketing and branding opportunities it…

Tropical smoothie Cafe elevates digital experience

November 14, 2017

Tropical Smoothie Cafe has updated its mobile app and reinvigorated its loyalty program. Coupled with a newly designed website, the advancements were developed…

Chipotle upgrades mobile app

November 6, 2017

Chipotle has created a new mobile app that is available for download starting today on Apple and Android devices, according to a company press…

Fazoli's launches app-based loyalty program

November 6, 2017

Fazoli's has launched its first app-based loyalty program with mobile ordering capabilities. Users that download and sign up for Fazoli's Rewards will get a…

Dickey's, Quiznos, Firenza execs: Cloud technology gives a lift, but needs advocates

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud technology enables companies to respond faster to market changes and empowers employees to perform better, but change doesn't come without pain.

3 ways to open a (drive-thru) window of opportunity for fast casuals

The market is maturing and becoming saturated, requiring fast casual restaurants to look for new ways to stay ahead of the competition. Is the drive-thru the…