Chipotle debuts avocado-slicing cobot, augmented makeline

September 16, 2024

After spending over a year testing Autocado, an avocado-processing cobot, Chipotle Mexican Grill employees are using it at a restaurant in Huntington Beach…

The Future of Kitchens: Introducing the Smart, Connected Kitchen

Despite the growing pressures from omni-channel ordering, kitchen tech remains overlooked. Qu envisions a smart, connected future where AI optimizes food prep…

Presented by Qu

Checkmate unveils loyalty, marketing solution

September 13, 2024

Checkmate, a restaurant-ordering solutions provider, has added a loyalty and marketing platform to its direct-ordering platform.

Brink POS, PAR MENU rebrand to PAR POS, PAR Ordering

September 12, 2024

ParTech Inc., a provider of unified commerce solutions for the restaurant and foodservice industries, has rebranded two of its core products: Brink POS and PAR…

Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks

September 10, 2024

Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…

Marugame Udon analyzing customer data to fuel US expansion

September 4, 2024

Marugame Udon USA, a 1,200-unit Japanese restaurant serving Sanuki-style udon and tempura, has tapped Bikky, a customer data platform built for multi-unit…

Wow Bao leveling up customer engagement via Superorder

August 27, 2024

Chicago-based-Wow Bao, a fast casual Asian restaurant concept serving food from over 700 virtual locations, has tapped Superorder, an AI-powered reputation and…

SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

Juicer cuts dynamic pricing strategy

by Cherryh Cansler — Publisher, FastCasual.com

August 26, 2024

Juicer, a restaurant revenue management company that helps guide menu strategy, is cutting its dynamic pricing platform for delivery to shift its focus toward…

Dave's Hot Chicken deploys BOH technology to streamline operations

August 26, 2024

Dave's Hot Chicken is deploying QSR Automations' ConnectSmart Kitchen across its nearly 275 locations. As the Los Angeles-based chain strives to hit 1,00…

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

U.S. Hospitality Managers: Insights from 500 Frontline Leaders

The hospitality industry is facing a critical tipping point, and it’s not just about gratuities. We polled 500 frontline hospitality managers in the U.S. and…

Houston TX Hot Chicken launches loyalty app

August 20, 2024

Houston TX Hot Chicken launched a mobile app last week and will open its 20th location next month in San Diego.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

HungerRush boosts restaurant efficiency with Uber Eats integration

August 15, 2024

HungerRush, a point-of-sale software platform for quick-service and fast-casual restaurants, announced Wednesday a new native integration with Uber Eats. The…

Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

Leasecake Named 'Overall Lease Management Company of the Year' for Second Consecutive Year

PropTech Breakthrough Recognizes Leasecake's Continued Excellence in Real Estate Technology

Budderfly to create virtual power plants

August 13, 2024

Reducing energy usage can lower restaurants' costs and shrink carbon footprints, which is why Budderfly, an energy-as-a-service provider for franchises, has…

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.