Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

'Catching up on Catering' with Erle Dardick

FastCasual editor Cherryh Cansler chats with catering guru, Erle Dardick, about the $124 billion catering industry and how technology is only part of a…

8 Essential Must-Haves In A Linerless Label Printer

Discover essential features to consider when selecting a linerless label printer to enhance efficiency, sustainability, and profitability in your business…

Primera Technology launches Eddie, world's first certified edible ink printer

June 20, 2024

Primera Technology Inc., a leading manufacturer of specialty color printers, has released Eddie, the world's first and only NSF and GMP-certified edible ink…

Ovation secures $9M in Series A funding to enhance restaurant guest experience platform

June 20, 2024

Ovation, a provider of guest experience platforms for multi-unit restaurants, has closed its Series A funding round, securing $9 million in total investment…

Givex AI ordering system breathes new life into tech

GivexAI's ordering kiosk is used in coffee shops, QSRs and more. The program uses conversational AI.

Operators report correlation between profitability increases, technology deployments

June 19, 2024

Known for operating on notoriously thin profit margins, the restaurant industry faces a triple threat of rising costs, increasing regulations and reduced…

How to improve mobile food businesses with electric batteries

June 18, 2024

Many food trucks run on generators, but these devices are loud, expensive to repair and not environmentally friendly. A webinar, hosted on Food Truck Operator…

Bahama Buck's Testimonial: Uncovering Franchise Efficiencies Through Unified Technology

In this video, Bahama Buck's Director of Field Operations Kippi Buchanan shares how her team's decision to move forward with Revel's cloud POS and order…

Webinar to deliver mobile battery 101 for restaurants, food trucks

June 12, 2024

Many food trucks and mobile food businesses are turning away from generators to a cleaner option: batteries. A free webinar hosted by Food Truck Operator and…

Red Mango, Orange Leaf deploying cloud POS platform

June 12, 2024

After the successful deployment of Revel Systems' open-cloud order management platform at over 120 Friendly's Restaurants, parent company Brix Holdings is…

PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

Star Micronics debuts new line of labeling products

John Levin, director of product management for Star Micronics (Americas), debuts the brand's latest labeling technology at the National Restaurant Association…

Presented by Star Micronics America

Otter builds truly omnichannel POS system

Otter's omnichannel POS system that acts as a restaurant operating system. Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jeff McGhee of…

Beyond the POS: HungerRush helps restaurants solve many challenges

FastCasual.com editor Cherryh Cansler caught up with HungerRush's Deepti Mendiratta at the recent National Restaurant Association Show to talk about how the…

Simplified interface makes HungerRush POS system quick to learn, easy to use

Andrew Howell, solutions engineer at HungerRush, demonstrates how the company's flagship POS platform prioritizes ease of use, making it accessible for users…

HungerRush partners with restaurants to create better guest experiences

HungerRush VP of Sales Josh Desmond met up with FastCasual.com editor Cherryh Cansler at the recent National Restaurant Association Show to talk about how the…

Are mobile handheld devices right for your restaurant?

Brian Pickens, product manager at NCR Voyix, talks about the three challenges quick-serve restaurants face that can often be effectively solved through…

Presented by NCR Voyix

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity

Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…