Crunchtime unveils AI forecasting

October 22, 2024

Crunchtime, a provider of operations management solutions for the restaurant industry, has incorporated a custom-built machine learning algorithm into its…

Kansas City-based SMG acquires Bulbshare

October 17, 2024

Service Management Group, a customer, employee and brand experience management partner to over 500 brands, is acquiring Bulbshare, a London-based AI-powered…

5 Reasons Why Your Kitchen Needs a ‘Smart’ Upgrade Now

Discover how upgrading kitchen technology transforms restaurant operations. Learn why brands invest in AI-driven solutions to boost order accuracy, speed, and…

Using display technology to enhance CX, back-end operations

Misty Chalk, vice president of sales, Americas at BrightSign

Wonder, Botrista on Bridging Innovation and Growth at the Fast Casual Executive Summit

For restaurant executives and suppliers, this summit offers a unique opportunity to gain firsthand knowledge from industry trailblazers. The shared wisdom of…

How catering can become next great revenue stream

October 8, 2024

As the U.S. catering market continues to surge, reaching an estimated $70 billion, restaurants are increasingly turning their attention to catering. With more…

Golden Chick Partners with Qu to Streamline Operations, Elevate the Guest Experience & Support Future Growth

Golden Chick Unlocks Growth Opportunities and Streamlines Operations with Qu’s Unified Commerce Platform.

Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

Costa Coffee debuts sleek robotic coffee shop in the UK, US

October 4, 2024

U.K.-based Costa Coffee has launched a fully automated, AI-powered coffee shop, reportedly capable of meeting or surpassing barista quality, according to a…

How restaurants can automate successfully

by Bradley Cooper — Editor, Connect Media

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

Paris Baguette taps Lunchbox to upgrade catering platform

September 26, 2024

Paris Baguette is partnering with restaurant technology provider Lunchbox to launch a catering suite of online ordering and backend order management solutions…

QikServe acquired by Access Hospitality

September 25, 2024

Business management software provider, The Access Group, has acquired QikServe, the digital commerce platform, content management system, kiosk and mobile…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Momos raises $10M for AI-powered restaurant customer platform

September 23, 2024

Momos, an AI-powered customer platform for multi-location brands, has raised $10 million in Series A funding to help food and beverage, retail and other…

Vitality Bowls leveling up digital ordering, menu management

September 23, 2024

Vitality Bowls, a Northern California-born cafe serving nutritious and allergy-friendly acai bowls, smoothies and wraps, is partneing with Stream, an automated…

Piada upgrades loyalty platform

September 23, 2024

Piada Italian Street Food is partnering with retail technology provider Sparkfly to transform its guest loyalty program, which is part of Piada One, the…

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

Leasecake Named to Entrepreneur’s 2024 Top Franchise Technology Suppliers List

Leasecake is thrilled to announce that we’ve been named to Entrepreneur’s prestigious 2024 list of Top Franchise Suppliers, earning the #6 spot in the Other…

Future-proofed multi-cultural beverage concepts expand across higher-ed campuses

Increased globalization of food culture is transforming campus dining. College, universities and their food service partners are launching specialty drink…