Par acquiring Task, Stuzo

March 11, 2024

Par Technology Corp., a global foodservice technology company, is acquiring Task Group, an Australia-based global foodservice transaction platform, and Stuzo…

Big Chicken rolls out loyalty platform

March 7, 2024

Shaquille O'Neal-owned Big Chicken has launched a rewards program using Thanx's proprietary credit card integration, creating a data-driven, frictionless and…

Webinar: Mastering the modern customer journey from POS to platform

March 7, 2024

While attracting customers is crucial, retaining them through a seamless and satisfying experience is paramount. While self-service options have their place…

Survey: QSRs, fast casuals expand digital ordering in 2024

March 6, 2024

QSR and fast casual restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps and voice AI on the phone and in the…

Tip automation available via Restaurant365

March 1, 2024

Tips contribute billions of dollars to the U.S. economy annually and comprise the majority of income for millions of Americans, according to the American…

Restaurant Printer Solutions: Back-of-House vs. Front-of-House Essentials

This guide explores restaurant printers, covering back-of-house, front-of-house, and label printers to ensure seamless service and operation.

GoTo Foods piloting Qu to streamline ordering

February 29, 2024

GoTo Foods, formerly known as Focus Brands, has selected Qu as its POS platform for all seven of its brands including Auntie Anne's, Cinnabon, Carvel, Jamba…

Sprockets releases AI-powered recruiter with screening tech

February 28, 2024

Sprockets, a hiring solution built for the hourly workforce, is rolling out JoJo, a conversational virtual recruiter that addresses the challenges operators…

How Smoothie King upgraded its CX platform

by Cherryh Cansler — Editor, FastCasual.com

Smoothie King tapped the digital agency, Bounteous, to create a customer experience platform with next-generation web ordering and mobile apps, including a…

Keeping the human element alive in QSRs with Doyle HCM

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partner and…

Curbit partners with Ovation to streamline guest experience

February 20, 2024

AI-driven order company Curbit has partnered with Ovation, a guest feedback system, to streamline brand interactions with guests, offering an elevated guest…

Canadian fast casual deploying Revel POS platform in 225 stores

February 20, 2024

Canada-based Lazeez Shawarma is deploying the Revel POS platform at its 225 locations in hopes of supporting future growth.

Chopt betting on 'digital-only' model

by Cherryh Cansler — Editor, FastCasual.com

Chopt, a nearly 90-unit chain based in New York is adding a third "digital-forward restaurant" featuring self-order kiosks from Bite.

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Jersey Mike’s Subs taps guest-facing tablet to boost transaction time, engagement

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.

The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

Nekter Juice Bar unifying order channels, driving sustainable growth

February 7, 2024

Nekter Juice Bar has tapped Qu as its POS partner to bolster reliable and scalable growth across its 300 locations open or in development.

How to Choose Between SteadyLAN & TetherLAN for Your POS Printer

Discover the best connectivity solution for your POS printer! Compare Star’s SteadyLAN and TetherLAN solutions to enhance your business operations.

Why AI is 2024's top restaurant tech trend

by Cherryh Cansler — Editor, FastCasual.com

14 fast casual restaurant execs reveal how they are testing artificial intelligence or robotics.

Budderfly secures $400M to fuel clean energy technology adoption

January 25, 2024

Budderfly, a sustainability partner for commercial businesses with repeatable footprints, has secured $400 million to help fund its next stage of growth and to…