3 trends hitting foodservice

by Nate DaPore — President and CEO, PeopleMatter

The next big thing to hit foodservice is gamification, especially in marketing.

A leopard that couldn’t change its spots

What exactly do you know about employees assigned to handle your deposits?

Boloco hires new VP of people development

December 11, 2011

Boloco has announced that Christine San Juan will join its team as vice president of people development. At Boloco, she will lead the development and training…

Four Keys to Improving Speed of Service in a Restaurant

POS systems, training, site design and menu mix can all decrease line busting and drive profit.

Service with a Smile: Get your employees & customers through the holiday rush

by Valerie Killifer — Editor, FastCasual.com

Even though the holiday shopping season has passed with Black Friday, there are still plenty of opportunities for your employees to make a lasting impression.

Quiznos franchisee deploys video interview system

December 4, 2011

Some restaurant franchisees in the Washington, D.C., area have started using a new system that interviews job seekers using recorded videos through the JobOn…

FastCasual.com publishes Restaurant State of the Industry Report 2012: Workforce Management

November 28, 2011

FastCasual.com has published its Restaurant State of the Industry Report 2012: Workforce Management, which provides a comprehensive view of hiring, retention…

Fast Casual Executive Summit: Keys to good hiring

Sales and HR guru Tom Feltenstein addressed the right interview questions to hire the right people in restaurant and other industries.

De-Silo HR: The Next Evolution

by Nate DaPore — President and CEO, PeopleMatter

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making…

The Stuff of Leaders - Part IV

by Don Fox — CEO, Firehouse of America

Superior training is something that is critical to every successful team, whether on the battlefield, the football field, or the kitchen of your restaurant.

Fast Casual Executive Summit: Future foodservice consumers

Joseph Grove of FastCasual.com speaks with John Weber, vice president of LEK Consulting, about the new foodservice consumer. Weber was a presenter at the 201…

The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Genghis Grill, PeopleAnswers partner for pre-employment screening

November 10, 2011

PeopleAnswers and Genghis Grill Franchise Concepts LP have announced a software licensing agreement that will allow the restaurant chain to use the…

Fast Casual Executive Summit: CEO Roundtable Part 2

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating…

Fast Casual Executive Summit: CEO Roundtable Part 1

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating…

Management versus leadership - Part III

by Don Fox — CEO, Firehouse of America

Great leaders help their followers understand that there is a greater good to pursue.

Yogurtland deploys DigitalPersona fingerprint biometrics

October 31, 2011

Yogurtland units across the U.S., Mexico and Guam are deploying DigitalPersona's fingerprint biometrics system, U.are.U Fingerprint Readers, to address Payment…

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

The path toward world domination (Part 1)

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

A tip: Hire the right weird person for the job/position you have available and let them be weird.