Operations News
Store task automation top focus for restaurant operators
March 30, 2023
Restaurant operators are expected to automate over half, 51%, of store tasks within two years, according to the 2023 Connected Restaurant Experience study…
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Last call: Nominate your brand for FastCasual's 2023 Excellence in Food Safety awards
March 30, 2023
As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with…
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Giant Food debuting in-store fast casual concept
March 28, 2023
Giant Food, a Washington D.C. regional grocery chain, is now home to Nalley Fresh, a fast casual brand based in Maryland. Nalley Fresh is inside Giant Food's…
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BurgerFi CEO 'enthusiastic' about development pipeline
March 24, 2023
BurgerFi International Inc., which owns BurgerFi and Anthony's Coal Fired Pizza & Wings, reported revenue was up 29%, to $45.2 million, in Q4 2022…
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Haven Hot Chicken taps industry veteran as COO
March 23, 2023
Haven Hot Chicken has appointed Gretchen Bartkus as chief operating officer, overseeing corporate and store day-to-day operations as well as working closely on…
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Salad and Go expands Houston footprint
March 23, 2023
Salad and Go is launching two locations in the Houston area, expanding its Texas footprint.
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Bad Ass Coffee promotes CMO
March 20, 2023
Bad Ass Coffee of Hawaii has promoted Chris Ruszkowski from SVP of marketing to CMO. Having been with the brand since 2020, he will help the brand open over 2…
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Nextbite creates virtual brand with 'Stranger Things' actor
March 16, 2023
Nextbite has launched TenderFix, a virtual brand featuring chicken and plant-based sandwiches, sliders and tenders. Noah Schnapp, an actor who starred in…
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Sweet Paris Creperie donates over 359K meals
March 16, 2023
Sweet Paris Creperie & Cafe, which serves sweet and savory crepes, has donated 11,871 additional meals to the Houston Food Bank through its "Eat Here, Feed…
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Scooter's hires CMO
March 13, 2023
Scooter's Coffee has hired Malorie Maddox as chief marketing officer.
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Dickey's scales down menu
March 10, 2023
Dickey's Barbecue Pit spent the past year collaborating with franchisees to cut its menu by 42% in an effort to combat food inflation, maintain value to guests…
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Cafe Rio opens digital-focused location in Surprise, Arizona
March 7, 2023
Cafe Rio Mexican Grill is opening a digital location this month in Surprise, Arizona. Customers may order via the Cafe Rio App, at the drive-through or at…
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FAT Brands CEO stepping aside
March 7, 2023
FAT Brands CEO Andy Wiederhorn is leaving his role in May and will become an outside consultant and strategic adviser to the company, which owns 17 restaurant…
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Female-led fast casual incubator launches in NYC
March 7, 2023
Trust Bae opened this week in New York City featuring a "Japanese-style menu with Filipino flair" created by celebrity Chef Frances Tariga, who has appeared on…
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Flybuy expands Olo integrations
March 3, 2023
Flybuy, a location-based customer experience platform from Radius Networks, now boasts two new integrations with the open software-as-a-service Olo platform…
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Wingstop tests AI powered virtual assistants for order taking
March 2, 2023
Wingstop, a QSR brand, has introduced ConverseNow's voice-AI powered virtual assistants to handle Wingstop's phone orders in select restaurant locations under…
read nowRestaurant industry recovering from pandemic fallout
March 2, 2023
The U.S. restaurant industry is on the mend from the pandemic, which triggered restrictions and closures, according to The NPD Group's fall 2022 restaurant…
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Wow Bao amps up US grocery presence
March 2, 2023
Wow Bao has expanded its nationwide grocery presence with Hissho Sushi, which has over 2,000 sushi counters, serving sushi inside grocery stores. Wow Bao's…
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'Shark Tank' winner Cupbop’s taps Qu as tech stack partner
February 24, 2023
Cupbop, a 46-unit chain that appeared on "Shark Tank," has selected Qu as its full-stack technology partner and is consolidating its omnichannel ordering…
read nowBonchon same-stores sales up 5%
February 23, 2023
South Korea-based Bonchon, which serves double-fried Korean chicken, posted positive numbers for 2022, including a 5% increase in same-store sales — a strong…
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