Operations News

Food delivery services sue NYC to block pay stipulation

July 10, 2023

DoorDash, Grubhub and Uber Eats are suing New York City to stop the minimum pay rules that go into effect this week.

Firehouse Subs unveils kitchen redesign

July 10, 2023

Firehouse Subs has unveiled a new kitchen design at its Jacksonville, Florida, restaurant. The store is located at 11700 San Jose Blvd.

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Nekter opening 200th location

June 29, 2023

For Steve and Alexis Schulze, it seems like just yesterday when they opened their first Nekter Juice Bar in 2010, but the co-founders will celebrate their…

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Inked Tacos, The Original Hot Chicken opening dual-branded location

June 28, 2023

Inked Tacos and The Original Hot Chicken, owned by Atlanta-based Experiential Brands, are opening a dual-branded location in Sandy Springs, Georgia.

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Everytable raises $25M

June 27, 2023

Everytable, whose mission is to make nutritious food more accessible, has raised $25 million in the initial closing of its Series C-2 preferred stock…

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Diners craving value as restaurant industry rebounds

June 22, 2023

As restaurant dining returns to pre-pandemic levels, diners are craving value, willing to pay for convenience and want quality when ordering takeout.

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Over half of Americans have negative view of tipping

June 22, 2023

A good number of Americans, 66%, have a negative view of tipping, and nearly one in three think the tipping culture is out of control.

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Shake Shack increasing representation of women, people of color in leadership roles

June 22, 2023

Shake Shack made over 2,600 internal promotions, with 55% going to women and 77% going to people of color in 2022, according to the New York-based chain's…

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Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

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Organic fast casual concept opening in Southern California

June 15, 2023

Amy's Drive Thru, an organic and vegetarian concept, is opening its fifth location. The store, in Thousand Oaks, California, marks its first restaurant in…

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Cava going public

June 15, 2023

Washingon, D.C.-based Cava Group Inc., a 260-unit Mediterranean fast casual brand, is making its debut Thursday on the New York Stock Exchange, pricing 14.4…

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MOD Pizza revises rewards program

June 15, 2023

MOD Pizza has updated its rewards program. MOD SuperFast Rewards. The changes allow users to start earning rewards at 50 points, offers a wider choice of…

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Study: Diners blame staffing shortages, environment for increased wait times, order inaccuracies

June 13, 2023

Restaurant diners are blaming a diminishing customer experience on labor shortages which, in turn, lead to increased wait times, order inaccuracies and…

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SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

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BurgerFi appoints CFO

June 13, 2023

BurgerFi International Inc., owner of fast casual brands BurgerFi and Anthony's Coal Fired Pizza & Wings, has appointed Christopher Jones as CFO. He will…

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Bubbakoo's Burritos celebrates 15th anniversary with updated app, loyalty program

June 13, 2023

Bubbakoo's Burritos is celebrating its 15th anniversary with an updated app and loyalty program via Thanx, which will feature three levels of loyalty…

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Capital Tacos partners with Make-A-Wish Foundation

June 7, 2023

Capital Tacos has announced a partnership with the Make-A-Wish Foundation from now until July 5. The brand's restaurants in Tampa and Orlando, Florida, will…

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