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Operations News

Webinar: How to level up your people strategy in 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

June 2, 2023

Restaurants are still touting hiring and retention as their biggest headaches. In a free webinar titled "Three Steps to Level Up Your People Strategy…

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Lunch customers spending surpasses pre-pandemic levels

May 31, 2023

Lunch is back in a big way, according to Toast's Restaurant Trends Report, which includes Q1 2023 data from selected cohorts of restaurants on its platform…

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Wetzel’s creates spinoff with The Culinary Edge

May 31, 2023

Wetzel's Pretzels, specializing in pretzels, hot dogs and lemonade, has tapped The Culinary Edge to help create Twisted by Wetzel's — a spinoff concept…

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Panera rolls out nationwide 'Drive-Thru Pick-Up'

May 31, 2023

Panera's Drive-Thru Pick-Up, which combines the ease of the digital ordering experience with the comfort and convenience of the drive-thru window, is available…

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Webinar to teach viewers how to use consumer data for site selection

May 30, 2023

When opening a new QSR restaurant, there are a lot of factors that go into it. There's investment, staffing and equipment, just to name a few.

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Hart House opens 1st drive-thru

May 25, 2023

Hart House, a plant-based fast casual founded by actor and comedian Kevin Hart, has opened its third location and first featuring a drive-thru.

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Steve Ells plotting comeback with robot-led fast casual?

May 25, 2023

Chipotle Founder and ex-CEO Steve Ells may be getting back into the fast casual game with Kernel, a plant-based, robot-powered concept, according to the New…

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Restaurant foot traffic on the rise

May 25, 2023

Foot traffic has increased when it comes to restaurants as consumers are prioritizing dining when it comes to discretionary spending.

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Hopdoddy tests AI to improve guest, team experience

May 24, 2023

Hopdoddy, a fast casual burger brand based in Austin, has tapped Kea, a cashier in the cloud and provider of AI operations, to help the brand streamline its…

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Groucho's Deli wins Excellence in Guest Experience award

May 24, 2023

South Carolina-based Groucho's Deli, which was founded in 1941 and is still family-owned, is the winner of FastCasual's inaugural Excellence in Guest…

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Chipotle wins 2023 Excellence in Food Safety Award

May 23, 2023

Mod Pizza and Five Guys took home honorable mention for their food safety efforts.

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2023 Fast Casual Perfect Pitch open for nominations

May 18, 2023

As part of its commitment to spotlighting up-and-coming fast casual brands, FastCasual is hosting its ninth annual Perfect Pitch contest Oct. 8 and is…

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Former Domino's CFO joins Shake Shack's board of directors

May 16, 2023

Shake Shack Inc. has entered a cooperation agreement with Engaged Capital LLC, an investment adviser, which is also one of the restaurant's largest…

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Fast casual industry growing strong

May 15, 2023

The fast casual restaurant market witll grow from $186.27 billion from 2021 to 2026 at a CAGR of 12.41%, according to a report from Technavio's, which revealed…

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Wingstop celebrates 2,000th opening

May 9, 2023

Dallas-based Wingstop is celebrating its 2,000th opening by releasing a list of "2,000 Ways to Wingstop," highlighting ways to experience flavor in various…

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Buona, Rainbow Cone co-branded unit making over $30K daily

May 8, 2023

Chicago brands, Buona and The Original Rainbow Cone, opened a co-branded unit two weeks ago in Valparaiso, Indiana. The 4,900-square-foot location operates on…

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Webinar to teach operators how to level up people strategy in 2023

May 8, 2023

Recruitment and retention remain operators' top concerns in the restaurant industry. In a free webinar titled "3 Steps to Level Up Your 2023 People Strategy…

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How technology helped chicken brand PDQ build a better experience

May 8, 2023

PDQ, which stands for People Dedicated to Quality, is a fast-casual chicken brand built around chef-driven concepts and mindful ingredients typically found in…

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Starbucks percolates solid Q2

by Cherryh Cansler — Editor, FastCasual.com

May 3, 2023

Starbucks CEO Laxman Narasimhan said the chain was focused on advancing technology, enhancing equipment, and streamlining operations.

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Luckin Coffee raises Q1 2023 sales, earnings

May 1, 2023

Luckin Coffee Inc., a pioneer in coffee vending and a competitor to Starbucks in China that returned to growth this year following a 2021 bankruptcy, boosted…

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