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Operations News & Media

Mici Handcrafted Italian opens in Colorado Springs

December 7, 2021

Mici Handcrafted Italian has opened its seventh store with a location in Colorado Springs, Colorado. The store is in the King Soopers center in Briargate…

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Luckin Coffee investor urges shareholders to oppose other investor’s plan

December 3, 2021

A Luckin Coffee investor has asked shareholders and convertible bondholders to oppose a plan giving Centurium Capital, another investor, control of the…

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Chopt owner invests in fast casual rice bowl concept

December 3, 2021

James Beard Award-winning chef, TV personality and author JJ Johnson has received Series A funding for Fieldtrip, his NYC-based rice bowl concept, from…

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Lunchtime diners reveal what inspires them to order takeout, delivery

by Penni Tsavaris — Brand Communications Manager, Tork, an Essity brand

A research study uncovers what customers consider before choosing a lunch destination.

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Holiday fraud activity up 115% in restaurant industry

December 3, 2021

Fraud is up this holiday season, according to research from Sift, a fraud-prevention firm.

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Design, Build and Manage: Scale your business and increase your profitability

Until recently, the franchise industry has been lagging in understanding how IT can help them improve their bottom line.

Presented by FastCasual.com

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Philly's Best opening ghost kitchen

December 2, 2021

Philly's Best is launching its first ghost kitchen in Oakland, California, at the Oakland Food Hall under the direction of husband-and-wife team Bruce and…

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Innovative Kitchen Products

This infographic from TundraFMP provides a few of our favorite innovative kitchen products that will help keep your kitchen running smoothly.

Presented by TundraFMP

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Original ChopShop's sales soar in Q3

November 30, 2021

Original ChopShop's same-store sales were up 37% for the third quarter over 2019 and its average unit volumes were trending above $2.5 million, said Original…

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Shake Shack making drive-thru debut in Minnesota

November 30, 2021

Shake Shack is opening its first drive-thru location Monday in Maple Grove, Minnesota.

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Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…

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Chef Rick Bayless creates LTO for Smashburger

November 30, 2021

Chef Rick Bayless is behind Smashburger's latest limited-time offer — the Chorizo Cheeseburger.

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How Pollo Campero will triple US footprint in 5 years

by Cherryh Cansler — Editor, FastCasual.com

Luis Javier Rodas, Pollo Campero's managing director and COO, recently chatted with FastCasual about how he plans to transform the brand into one of the…

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Panera launches first 'next-generation' cafe

November 23, 2021

Panera has chosen Ballwin, Missouri, as the home of its first "next-generation" restaurant design. Featuring a modern dine-in experience around its fireplace…

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Woworks striving to offer more franchises to Black entrepreneurs

November 22, 2021

WOWorks, the parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh and The Simple Greek, has partnered with the Multicultural Foodservice…

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Jersey Mike's, customers raise $3M for children

November 22, 2021

Jersey Mike's Subs raised $3 million last weekend for Feeding America, the nation's largest domestic hunger-relief organization.

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FAT Brands adding Native Wings to growing portfolio

November 22, 2021

Just weeks after announcing it was buying Fazoli's for $130 million, Los Angeles-based FAT Brands Inc. said it was acquiring Native Grill & Wings, an…

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How to analyze POS data effectively

November 19, 2021

Your POS system has the capability to store all the data you need to improve your business, but how do you know what information you need? How do you use that…

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Why your brand must embrace 'Zero Trust Security'

by Jason Graf — VP of product management, Netsurion

The latest network security imperative for brands that operate distributed company stores is Zero Trust, with the assumption, "Never trust. Always verify."

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Biggby Coffee to use only farm-direct coffee

November 19, 2021

Biggby Coffee, a nearly 300-unit chain based in Michigan, has formed the One BIGG Island in Space initiative to source coffee directly from sustainable farmers…

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