Operations News & Media

Learning from Chipotle: 4 food safety program guidelines

by Niall Keane — CEO of SynergySuite, SynergySuite

Chipotle has been repeatedly troubled by food safety concerns, causing its stock to drop and its fan base to dwindle. 23 years ago, Jack in the Box faced a…

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Franchise Focus: The Flame Broiler founder discusses combining community with commerce

by Matthew Harper — Intern, Networld Media Group

Before opening The Flame Broiler in 1995, Young Lee was a sickly insurance salesman in need of a healthier diet. The lessons he's learned since then have…

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Oracle Hospitality debuts Data Science Cloud Services

August 1, 2017

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…

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Garbanzo to open location on GMU campus

August 1, 2017

Garbanzo Mediterranean Fresh will open a location in George Mason University's Johnson Center Food Court this September, according to a press release.

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Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

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Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

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Juice It Up ready to move into Sunshine State

July 26, 2017

Juice It Up plans to enter the Florida market and is seeking single and multi-unit franchisees in the state, according to a press release.

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DoorDash and GrubHub partner with NCR to streamline logistics

July 25, 2017

DoorDash and GrubHub are tapping NCR's Aloha Platform-of-Sale to more efficiently handle delivery orders and provide a better overall experience in delivery…

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Dickey's Barbecue Pit puts smoked sausage on Kroger's shelves

July 25, 2017

Dickey's Barbecue Pit's smoked sausage is now available at select Houston-area Krogers as part of the continued partnership between the concept and the grocery…

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Urban Table to debut Italian dinner menu

July 24, 2017

Bread & Butter Concepts brand Urban Table is prepping a new Italian-inspired dinner menu to debut August 1, right before its sixth anniversary, according…

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Dickey's opens 2 locations, helps wounded police officer through foundation

July 24, 2017

Dickey's Barbecue Pit has added two locations, one in Colorado Springs and the other in Goodyear, Arizona, according to a press release.

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Amsterdam Falafelshop debuts in Florida

July 21, 2017

Amsterdam Falafelshop has launched its first Florida location, opening a unit in South Beach, according to a press release.

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A sneak peek at Martina hits Instagram

July 21, 2017

Danny Meyer's new fast casual pizzeria concept, Martina, was teased in a July 19 live video on the restaurant's Instagram page, according to an Eater article.

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Wayback Burgers reports significant half-year growth

July 21, 2017

Wayback Burgers enjoyed significant growth during the first half of 2017, according to a press release.

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Grabbagreen debuts cutting-edge farm site equipment

July 21, 2017

Grabbagreen is piloting the latest equipment in the restaurant industry, a hydroponic indoor mini farm system, at its location in Coeur d'Alene, Idaho…

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Potbelly Sandwich Shop prepping new locations

July 21, 2017

Potbelly Sandwich shop is prepping the debut of two locations, one in Columbia, Missouri and the other in Little Rock, Arkansas, according to a press release.

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MOD Pizza taps former Panera, Starbucks exec as COO

July 21, 2017

MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.

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Toast and Paytronix announce integration

July 20, 2017

Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…

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Tropical Smoothie Cafe to open 1st Delaware unit

July 20, 2017

Tropical Smoothie Café's first location in Delaware will host a two-day grand opening celebration at the Wilmington store on July 21 and 22, according to a…

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Chipotle class action suits allege brand misled public, investors about food safety measures

July 20, 2017

One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…

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