MOD Pizza taps former Panera, Starbucks exec as COO

MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.

Twohig joined MOD's advisory board in 2008 and has over four decades of restaurant experience as senior VP at Starbucks, president of Dunkin' Donuts, and executive VP and COO of Panera Bread.  

"This is an exciting time to be involved with MOD," Twohig said. "I am thrilled to put my energy behind another brand that is not only the leader in its segment, but is wholly committed to building a people-first culture. To be able to work in an industry that I love, and make a positive impact on individual lives and communities is an incredible opportunity for me — and worth delaying retirement for a few more years!"

Topics: Customer Service / Experience, Franchising & Growth, Operations Management, Staffing & Training

Companies: Dunkin' Donuts, Panera Bread, Starbucks

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