Operations News & Media
Founder of Original Brooklyn Water Bagel files multi-million dollar lawsuit against board of directors
September 27, 2017
The founding company of The Original Brooklyn Water Bagel Co. has filed a multi-million dollar civil action against several franchise owner entities and…
read nowNobly POS upgrades hardware, software with Star Micronics partnership
September 27, 2017
Nobly POS, provider of an iPad-based point-of-sale system, has partnered with Star Micronics to upgrade its POS software and hardware, according to a press…
read nowPie Five, Pizza Inn hoping delivery, online ordering will lead to financial recovery
September 25, 2017
Rave Restaurant Group, parent company of Pie Five and Pizza Inn, reported today that revenue was down for the fourth quarter and fiscal year ended June 25…
read nowQuiznos mobile order, pay app receives half million check-ins
September 22, 2017
Quiznos has joined the mobile ordering craze. Realizing that orders placed via smartphone and mobile apps will become a $38 billion industry and will make up…
read nowSales up 5% at Juice It Up
September 22, 2017
Juice It Up reported this week that system-wide, third-quarter sales increased 4 percent over Q3 of 2016, and were up 5 percent year-to-date. This also marks…
read now19 chains signed up for 1st NRA apprenticeship
September 19, 2017
Shakey's Pizza and Firehouse Subs are among the brands that have committed to registering nearly 500 restaurant and hotel apprentices in the Hospitality Sector…
read nowPita Pit hires former Firehouse Subs exec
September 18, 2017
Pita Pit has tapped Firehouse Subs' former VP of marketing to fill the same role at pita brand. Doug Reifschneider, who is credited with growing Firehouse's…
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Franchising Focus: BurgerFi CEO talks growth, labor, technology
by Cherryh Cansler — Publisher, FastCasual.com
CEO Corey Winograd discusses his plans for the brand and how he maintains success.
read nowTinder-like app hopes to drive restaurant traffic
September 13, 2017
Restaurant brands now have another way to reach customers, thanks to FoodFaves, an app that crowdsources pictures of users' favorite foods, helping…
read nowFatburger parent company acquiring Ponderosa
September 8, 2017
It's been a busy summer for Fat Brands Inc., the parent company of Fatburger, Buffalo's Cafe and Buffalo's Express. It not only filed for an initial public…
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Restaurants aiding Hurricane Harvey victims: part 2
by Cherryh Cansler — Publisher, FastCasual.com
The industry, once again, is proving it’s resilient and will always step up when needed.
read nowGarbanzo streamlines digital customer experience
September 6, 2017
Garbanzo Mediterranean Fresh has partnered with two vendors, Paytronix and Olo , to streamline its digital customer experience.
read nowSaladworks selects POS system as its omnichannel digital platform
September 5, 2017
Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…
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Judge strikes down Obama's OT ruling, industry leaders urge compromise
by Cherryh Cansler — Publisher, FastCasual.com
While many restaurateurs might be relieved to hear that a Texas judge struck down the 2016 rule expanding overtime protection to millions of white collar…
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Help from restaurant industry pours into Texas, Louisiana's flooded areas
by Cherryh Cansler — Publisher, FastCasual.com
Brands and vendors in the restaurant industry have donated millions of dollars to help flood victims.
read now7shifts restaurant labor scheduling platform secures additional funding
August 31, 2017
7shifts, which provides a platform for scheduling, communication and labor cost control for restaurants, has secured $3.5 million from Tandem Capital and…
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Caliburger’s CEO offers vision for automated restaurants
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…
read nowSmashburger undeterred by In-N-Out's trademark lawsuit
August 30, 2017
Although In-N-Out Burger has filed a lawsuit against Smashburger claiming that the chain's Triple Double Burger infringes on its trademarked "Double Double…
read nowHow Jason's Deli boosted e-gift sales by 50%
August 29, 2017
Jason's Deli has reported a nearly 50 percent increase in egift sales since moving its platform to Paytronix, according to a press release.
read nowMod Pizza appoints Dunkin' Donuts CFO to board, names brand's first CMO
August 24, 2017
Mod Pizza is adding two executives to its leadership team with Tracy Cioffi joining as the company's first chief marketing officer, and Kate Jaspon being named…
read nowFeatured Vendor
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave's Hot Chicken, use Ovation to get more feedback, recover guests in real-time, and improve.
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